Emma Stephens

** ******* ******* *****

Gloucester

GL1 4LR

abid1n@r.postjobfree.com

Mobile: 077********

PERSONAL PROFILE

I am a very polite person and get on well with people. I work well

individually and as part of a team which is a skill I developed through

coursework research in Health and Social Care at school. I am well

presented and am punctual. I am always willing to take up a challenge in

any working environment and believe that I should be given the chance to

prove my skills to the best of my ability.

EDUCATION AND QUALIFICATIONS

09-98 - 06-04 The Headlands School DEGREE SUBJECTS TAKEN

Cricklade Road English

Swindon Maths

Wiltshire Health and Social

Care

SN2 6BG

11-04 - 04-05 Taurus Skills Foundation

NVQ Level 1 Business Administration- CLAIT Level 1 Excel, Powerpoint etc.

04-05 - 04-06 Penhill Learning Centre English and Maths (Certificate) Adult

Level 3

WORK EXPERIENCE

11/12 - present - USAY COMPARE - Homebased telesales

RESPONSIBILITIES: Cold calling customers in their own homes to advise them

of Private Medical Insurance and give them a quote, getting cover in place,

using all microsoft packages from home

10/11 - 02/12 - AGINCARE - CARER

RESPONSIBILITIES: Supporting vunerable adults in their own homes with all

aspects of personal care and domestic duties.

09-08 - 11-08 CARPEO - TELESALES

RESPONSIBILITIES: Cold calling BT customers to sell them TalkTalk

broadband and phone line products.

05-08 - 09-08 IMSM - BUSINESS COORDINATOR

RESPONSIBILITIES: Cold calling businesses in America and Canada to upsell

business appointments for business managers.

11-05-12-07 SWINDON BOROUGH COUNCIL - CUSTOMER SERVICE

RESPONSIBILITIES: Answering the telephone to customers who have queries

regarding recycling and updating the computers with the residents details.

SKILLS

Qualified Administrator

Qualified Telephonist

INTERESTS

In my spare time I enjoy swimming and taking my daughter for a walk. I also

enjoy walking my dog and babysitting for the family.

Contact this candidate