Customer Service Quality Control

Richard J. Bixel

***** ** ******* **.

Apt. E Beaverton, OR 97006

503-***-****, abid1l@r.postjobfree.com

SKILLS & STRENGTHS

** ***** ********** ** ***********, order picking, loading/unloading trucks

13 years shipping receiving, expert organization skills, capacity to

prioritize work flow

15 years management, instruct/train & teach people, ability to handle

multiple tasks

12 years customer service, honest, dependable & reliable, great phone

skills

10 years high volume production, forklift certified, electric pallet jack,

high reach

Inventory & quality control, perform daily & monthly cycle counts, online

UPS/FedEx

Accident-free work history, able to follow safety guidelines, 5 years of

safety committee

Proficient at following detailed written & verbal instructions with strong

attention to detail

Skilled at memorizing large amounts of information & creative problem

solving

WORK EXPERIENCE

Manufacturing Eastside Plating, Portland, OR

2009

Ground, sanded and buffed die cast metal parts, buffed copper parts and

prepared for chroming, polished chrome, prepared parts for shipping.

Warehouse Ocean Beauty, Portland, OR 2008-

2009

Broke down bulk product per order specs, filled and staged orders, prepped

for next shift,

cleaned and sterilized equipment, customer service for will call.

Landscaping State of Oregon, Salem, OR 2005-

2007

Supervised crew of 5 to 8, planned daily duties for crew, maintained and

repaired equipment, operated all landscaping tools and

equipment.

Kitchen Manager Dad & Julies Cafe', Tualatin, OR

2000-2005

Managed crew of 6 to 12 employees, ordered supplies as needed, scheduled

and trained new team members, ran cash register, opened and closed

business and did bank deposits.

Alaska Fishing Trident Seafood's, Seattle, WA

6-2004/9-2004

Loaded & unloaded fish, operated crane, worked as deckhand, maintained

quality control, filled in for freezer production. (seasonal)

Alaska Fishing Nor-Quest Seafood's, Seattle, WA 6-

2003/10-2003

Drove forklift, staged products, filled over seas containers, filled in as

needed

throughout the plant. (seasonal)

Warehouse Manger L.W.O. Corporation, Portland, OR

1999-2000

Organized crew and planned daily operations, met daily with sales and

department heads to meet dead lines, printed all invoices for

shipping & receiving, oversaw all shipping for quality insurance,

computed daily and end of month cycle counts.

Shipping & Receiving Mgr. Great Northern Products, Portland, OR

1993-1999

Loaded & unloaded all incoming and outgoing product, supervised crew of 8

to 10 employees in daily operations, scheduled all shipments, ordered

product as needed.

EDUCATION

Cleveland High School, Portland, OR Math/Science

Chemeketa CC, Salem, OR Business

Management

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