Human Resources Manager
Resume:
Dear Employer:
In response to your indeed.com advertisement regarding the "Office Manager"
position, I am enclosing a resume for your review. Please consider this
letter as a formal application presenting my background, education and
experience.
*I am presently the Assistant Practice Manager for Physician Specialists in
Anesthesia, P.C. ("PSA"). PSA has provided Anesthesia for St Josephs
Hospital-Atlanta since 1980. In addition to providing Practice Management
for PSA I have also managed Physician Specialty Center of Atlanta, P.C.
("PSCA") for the pass 4 years.
I would like to provide you with a brief synopsis of my professional
responsibilities by outlining the last decade of my employment endeavors. I
have more than 10 years experience in Office Management & Human Resources
Management ("HRM"). I have organized, planned, developed, and directed the
implementation and administration of all small business functions to
include but not limited to the following.
. Recruitment (i.e. Assess Needs, Advertise, Screen, Interview, Hire)
. Workforce Orientation, Training & Development
. Policy Development & Implementation
. Performance Appraisal
. Rewards & Recognition
. Employee/Labor Relations
. Employee Counseling, Mediation, Termination & Exit Interviews
. Federal, State & Company Compliance (i.e. OSHA, HIPAA, FMLA)
. Oversee Workers Compensation Program
. Payroll Administration & Management (i.e. ADP)
. Benefits Administration & Management
. Compensation & Benefits Program (Industry Benchmarking)
. Retirement & Profit Sharing Plan Management
. Vendor Management
. Department Budget Management
. Accounts Payable/Receivable
. Banking/Finance/Accounting Administration
I am optimistic about the perspective opportunity to become a member of
your facility. I am positive it would be beneficial for us to discuss the
position and my qualifications in greater detail. Thank you for your time
and consideration.
Sincerely,
Monique Duke
2191 Everleigh Drive
Marietta, GA 30064
404-***-**** Mobile
770-***-**** Phone
MONIQUE DUKE
2191 Everleigh Drive ( Marietta ( Georgia ( 30064
Phone 770-***-**** ( Mobile 404-***-****
Email abid1d@r.postjobfree.com
EMPLOYMENT HISTORY
PHYSICIAN SPECIALISTS IN ANESTHESIA, PC
Atlanta, Georgia
Title: Assistant Practice Manager /Human Resources Manager
2006 - Present
20 Physicians (55 Employees)
> Oversee business operations & activities of medical practice.*
> Consult and advise staff on personnel related policies and procedures.
> Interpret and communicate federal and state laws to ensure compliance.
> Design, administer and benchmark compensation and benefit programs.
> Implement on-the-job training and development.
> Coordinate & mediate managed care payer issues
> Responsible for recruiting, selecting, and hiring to address changing
organizational needs.
> Conduct employee counseling, disciplinary and termination procedures.
> Support, consult, and guide executive and entry level staff on
employee relation issues.
> Implement physician and non-physician credentialing
> Maintain office supplies, stationary and equipment.
> Oversee record management & scheduling.
> Administer exempt and non-exempt payroll administration. *
> Administer benefit administration.
> Manage retirement & profit sharing plan
> Oversee monthly, quarterly, and annual expenditures & budget.
> Responsible for accounting & finance administration.
> Execute company account payables/receivables.*
ABX LOGISTICS USA INC
Atlanta, Georgia
Title: Human Resources Manager
2005 - 2006
500 Employees
> Provide managerial support to Director in all HR initiatives.
> Facilitate the development and implementation of regulatory policies
and procedures.
> Manage employee payroll, compensation and benefits administration.
> Analyze and identify specific personnel training, growth, and
advancement needs.
> Recommend and oversee incentives, allowances, and cash award programs.
> Articulate employee safety, welfare and wellness needs.
> Create new employee orientation process to incorporate business needs.
> Accountable for recruitment, interview, screening, reference
verification, and criminal background processes.
> Address and resolve employee relations issues (e.g. dispute
resolution, employee conduct, and performance).
> Administer annual salary increases and periodic salary review.
> Assist in the compilation of staffing budgets and estimates.
ALLIED SECURITY LLC
Warren, Michigan
Title: Human Resources Account Manager
1998 - 2003
350 Employees
> Performs personnel management functions relating to recruitment,
hiring, training, promotion,
compensation, career development, and termination or retirement.
> Operations Management
> Recruitment, Selection & Orientation
> Training & Development
> Drug Testing
> Human Resources Administration
> Employee Relations
> Employee Evaluations
> Industry Benchmarking
> Benefits Administration
> Payroll Administration
> Personnel Scheduling
> Office Administration & Budgeting
> Account Development
OTHER EMPLOYMENT:
UNITED STATES NAVY
Oak Harbor, Washington
Title: Ground Support/Supply Clerk
1992 - 1995 (3.5 yrs.
Service)
UNITED STATES ARMY
Richmond, Virginia
Title: Automated Logistics Specialists
1995 - 1996 (1 year Service)
EDUCATION
Baker College BA Human Resources Management
Graduate 2008
CERTIFICATES/SEMINARS/TRAINING
> SHRM, elearning, Documenting Progressive Discipline, Jan. 2008
> SHRM, elearning, Controlling Healthcare Cost, April 2008
> HR Certification, COBRA Administrator, Mar. 2006
> Cross Country Education, Regulatory Compliance-OSHA, Mar. 2007
> Cross Country Education, Regulatory Compliance-OSHA, Mar. 2009
> Whiting & Associates, Employment Law Seminar, July 2007
> Powell Goldstein, Employment Law, April 2008
> Powell Goldstein, Employment Law, May 2009
> Powell Goldstein, Employment Law, May 2010
> AMA, Essentials in Human Resource Management, August 2008
> Fred Pryor, Payroll Laws, August 2010
> Fred Pryor, Records and Retention Management, September 2010
COMPUTER/SOFTWARE
Proficient: Microsoft Word/Excel/PowerPoint/Access/Outlook/QuickBooks/HRIS/
ADP PCPW/Ezlabor Manager/Reports Smith/Fidelity Payroll/Thoroughbred
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