Sales Training
Resume:
CHERYSE M. YORTON
East Troy, Wisconsin 53120
abid0i@r.postjobfree.com
CAREER SUMMARY
Experienced in risk assessment, virtual and classroom facilitation, sales,
marketing and management. Proven track record of working independently or
collaboratively. Strong oral and written communication skills. Attention to
detail while multi-tasking and coordinating with all levels of the
organization.
WORK EXPERIENCE
HUMANA, Pewaukee, Wisconsin 2005-2010
Training Facilitator (May, 2008- September, 2010)
Responsible for developing and implementing training plans for all new or
modified process changes for 100 person department staff, including
management.
. Actively participated in new project development as a subject matter
expert, attuned to potential training opportunities.
. Consistently documented new and modified workflows and collaborated
with training team to update training calendars and training plans.
. Prepared effective training materials for classroom, individual and
virtual department training.
. Facilitated virtual and classroom training of staff and analyzed gap
analysis for further training needs.
. Mentored and audited department new business and provided mentor
feedback to ensure perfect service, accuracy and profitability for the
company, the applicants, agents and brokers.
New Business Health Underwriter (July, 2005- May, 2008)
Interviewed applicants to compile all necessary application details and
determined profitable risk assessments and potential alternate offers for
new business applications.
. Exceeded quality and production goals while multi-tasking daily
medical record review, paramed review and file documentation.
. Followed-up on pending applications while building proactive
relationships with field brokers and captive agents.
. Strived to provide the best offer to applicants to ensure
profitability for the company, our agents and brokers.
CHERYSE M. YORTON
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STATE FARM, Wind Lake, Wisconsin 2003-2005
Insurance Agent (November, 2003- July, 2005)
Managed marketing department and staff of four, marketing budget and sales
leads.
. Consistently earned top sales awards in auto and homeowner's insurance
sales for the region.
. Successfully turned leads into appointments and sales and excelled in
growing new agency's book of business.
. Quickly learned banking products for State Farm Financial, life
insurance and health insurance and consistently cross sold multi-lines
to grow agency along all lines of business.
. State of Wisconsin Insurance Licenses current through August 2013 in
Property/Casualty/Life and Health
UNBEATEN PATH INTERNATIONAL, Racine, Wisconsin 1999-2003
Marketing Director
Managed the marketing operations and 4 person staff for BPCS mid-range
manufacturing software Education Company, including hiring, terminations
and performance reviews.
. Updated and regularly contacted top level IT Managers and CEO's of
national accounts for ACT database of over 2,000 contacts.
. Co-wrote and co-edited marketing letters and emails and coordinated
marketing dissemination quarterly.
. Assisted in contract editing and follow up of contract signatures.
. Worked closely and built successful working relationship with business
owner/mentor.
AMERICAN FAMILY, Racine, Wisconsin 1997-
2000
Claims Legal Correspondent
Assisted legal counsel staff of three with subrogation files, scheduling,
and preparation for court proceedings. Transcribed depositions,
transcripts, medical records and legal filings.
EDUCATIONAL EXPERIENCE
B.A. English/Communications - Marquette University. Full academic
scholarship. Cumulative GPA 3.4.
ADDITIONAL EDUCATION AND CERTIFICATIONS
Infomapping Certification completed in 2008. Online coursework completed in
Microsoft Office Suite. HIAA Designation completed in 2008.
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