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Manager Customer Service

Location:
Flournoy, CA, 96029
Posted:
October 05, 2010

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Resume:

William (Bill) Reed

P.O. Box ****

Flournoy CA **029

CDL # R0434448

Office phone 530-***-****

Cell phone 209-***-****

Fax 530-***-****

EDUCATION;

Graduated from Norwalk High School, located in southern Ca.

Attended Cerritos College in Norwalk Ca. completing 64 units of general

education.

United States Army Honorable Discharge.

Shasta College Spring semester 2000, enrolled in classes of writing and

math.

EMPLOYMENT HISTORY;

Employed by Darling International from June 1968 to October 1994. Darling

International is a corporation specializing in animal by-products ie; waste

cooking oils, butcher shop scraps, and animal viscera. Darling

International is based in Dallas Texas with five plants in California.

TRUCK DRIVER 1968-1978

Drove a collection truck servicing the area of Santa Barbara to the Mexican

border servicing grocery stores, restaurants and slaughter facilities.

MAINTENANCE SUPERVISOR 1978-1980

Duties included all fleet repair scheduling, refinishing, mechanical,

preventative maintenance, parts purchasing for fifty pieces of equipment.

Also kept work schedule for three mechanics as well as records for payroll.

CUSTOMER SERVICE AND PUBLIC RELATIONS MANAGER 1980-1985

Insured that customer base and company policies stayed in tune. Maintained

relationships with new as well as established customers. Generated new

business and promoted the growth of the company.

COLLECTION DEPARTMENT MANAGER 1985-1988

Responsible for seven millions pounds of raw material collected per week,

throughout southern California. Managed accounts, drivers, schedules,

trucking, dispatching, routing, D.O.T. Files, vehicle maintenance and

maintenance personnel.

PROCUREMENT MANAGER 1988-1994

Maintained close contact with company accounts and industry functions.

Responsible for pricing raw material, negotiated union contracts as well as

product contracts. Prepared bids for Government contracts, monthly reports

to home office, tonnage reports and participated in annual budget. Kept

very close relationships with major customers and continued to focus on new

business growth. Responsible for all activities in the transportation,

customer base, maintenance departments.

In October of 1994 the rendering industry was undergoing major changes. I

had the opportunity to advance to General Manager or receive a severance

package. I chose to leave Darling and relocate to northern Ca.

SALES REP. 1995-1997

Was recruited by a small rendering company, North State Rendering Co.,

located in Chico Ca. Was hired to acquire more tonnage by persuading

suppliers to deal with N.S.R. Territories included, Bay area, Santa Rosa, I-

5 corridor,,Reno NV, Eureka to the Oregon Border.

DIVISION MANAGER 1997-1999

Employed by Modesto Tallow Co. In charge of drivers, payroll, customers

and fleet maintenance. Operating out of their Dixon facility increased the

number of new accounts to a capacity that was too great for the number of

trucks available. The company sold and downsized eliminating my position.

RANCHER 2000-2002

Operated a small cow-calf operation on self owned property west of Corning

CA.

GOLD COAST SERVICES 2002 to 2005

Self employed providing rubbish, recycling, rendering and grease trap

consultation. Company's mission is to insure clients that they are getting

the best rates as well as getting the service that they are paying for by

coordinating fees, schedules etc. Monitoring unnecessary rubbish collection

along with improper bin sizes being the majority of the client's savings.

Business growth and development.

Microgy Inc. 2005-2010

A renewable energy company working with large feedlots as well as dairies,

to capture methane gas from manure. My responsibilities were to procure

other solid waste to add to manure for digesting i.e., waste food products

that contain high fats oils and greases. Once product secured, arrange

all details to get such product to facilities located in Wisconsin, Texas,

New York, Kansas, and California. Other important functions were to

maintain a great rapport with dairy owners as well as suppliers.

SPECIAL INTEREST;

Automobile Restoration, Aviation, Fishing, Hunting, Ranching, Aviculture



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