Customer Service Accounting

**** ******* **. ? Hull, GA ***** ? 706-***-**** ?

******************@*****.***

Michelle Kesler

Objective

To obtain a full-time position in a professional career that will utilize

my previous experience and knowledge, while offering the opportunity to

gain new ones.

. Professional Experience

Aug. 2008- Present

Happy Kids, LCI

Hull, GA

Early Childhood Educational Teacher

. Assisted the Director in Pre-K Program and all daycare

operations

. Taught Pre-K Program to age appropriate students

. Performed parent conferences, attended IEP, SST, and Staff

meetings

. Followed Bright from the Start rules and regulations

. Used Creative Curriculum for age appropriate students

. Monitored daycare staff to ensure the rules and routines of

daycare practice

Oct. 2007- Aug. 2008

Clarke County School District

Athens, GA

Early Childhood Educational Teacher

. Taught fourth grade classroom all subject areas

. Tutored students after school to strengthen individual weaknesses

. Performed all duties of regular education classroom teacher

Aug. 2005 - May 2007

Madison County School District

Danielsville, GA

Long Term Substitute/Student Teaching (Hull-Sanford Elementary)

. Performed all duties and responsibilities of the regular classroom

teacher

. Established co-teaching/collaboration with special education teacher

. Long term subbed in second grade

. Student taught to finish ECE degree (Aug/05 - Dec/05)

. Student taught in Second Grade Classroom under Elaine Hays/Teacher

. Long term sub position after Dec/05 in same school/same grade

Oct. 2003 - Aug. 2005 Georgia Home

Health Services, Inc.

High Shoals, GA

Accounting Assistant/Medical Billing Clerk/Personal

Care Assistant

. Responsible for patient billing of insurance (BC/BS, HMO, Aetna,

Medicaid, Medicare, etc.) for services

. Created and electronically transferred to state information on all

patients using RAP sheets and OASIS forms upon admission and discharge

. A/R, A/P

. Spoke to insurance companies in reference to patient coverage and

allowable home health visits

. Interacted with staff treating patients on number of allowable visits

(PT, OT, RN, ST, CNA) and maintained schedules of visits made so staff

would not exceed allowable visits

. Maintained spreadsheets and documentation of insurance payments on each

patient

. Prepared staff meeting criteria/curriculum

. Cared for private care patients for spur off company (Private duty

sitter)

Sept. 1998 - Oct. 2003 Oconee county

School System

Watkinsville, GA

Paraprofessional

. Assisted in instructional development of students

. Transferred classroom newsletter to webpage each week

. Responsible for preparing materials needed for students

learning/lessons

. Responsible for small group instruction of students

. Proctored ITBS/CRCT

March 1993 - Sept. 1998 Kennon's Formal

Wear

Athens, GA

Customer Service (Family Owned Business)

. Fitted gentlemen for tuxedos

. Put tuxedos together as complete set for customer choice and

restocked

. Transported tuxes to dry cleaners and picked up for re-

stocking

. Placed orders to maintain accurate stock

. Altered tuxedos for special measurements for customers

. Assisted Customer in making choices of color, style, price,

of chosen tuxedos

. A/P, A/R, record keeping, interviews of employees, etc.

. Performed all duties of a men's formal wear business

Oct. 1990 - March 1993 Outback

Trading Co.

Oxford, PA

Accounting Clerk II/Customer Service

. Opened/closed accounts based on Dun and Bradstreet Scores and

references

. Set up payment arrangements and collections of delinquent accounts

. Traveled to trade shows to work accounting aspects on all new

customers

. Customer Service/input orders over phone from Salesman or Customer

. Kept accurate records of payroll for all company salesman

. Completed a commissions based payroll for Salesman/once per month

based on monthly sales from each salesman

July 1985 - Sept. 1990 Pocopson

Home

Oxford, PA

Accounting Clerk II

. Advised/ interviewed patients and their families regarding

established accounting

policies and procedures to ensure compliance with policy and generally

accepted

accounting principles,

. Answered residents and families about questions concerning

insuranc/Medicare/

Medicaid billing.

. Obtained signatures of patient/spouse/Power of Attorney on all

forms

necessary for transferring patients income to nursing home (Social

Security,

Veterans Pension, Retirement Funds, etc.)

. Interacted with insurance companies in reference to patients

insurance premiums and paid

according to due date (Private and Medicare)

. Assisted Accounting Director in yearly budget

. Maintained records of all income received on each resident on a

daily, weekly, monthly,

quarterly, yearly basis

. Distributed funds to eligible residents for their needs/wants and

maintained records on such disbursements

. Made weekly banking deposits from residents income and

maintained

records on all deposits to match with accounting reports at month

end

Education

2006 - 2008 University of Phoenix

Phoenix,

AZ

. Pursuing Masters in Curriculum and Instruction

2002 - 2005 Piedmont College

Athens, GA

. Bachelor of Arts in ECE

. Dean's Scholar

. Hope Scholarship

. Promise II Scholarship

1982 - 1985 Coatesville Vocational Technical

College Coatesville, PA

. Cosmetology Degree and License

. Earned Scholarship to Venus Beauty Schools for

Electrolysis

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