Customer Service Manufacturing

Kevin S. Dickman

612-***-**** . ********@***.***

SUMMARY

Experienced Material Planner with extensive background in manufacturing

environments. Known for supporting planning and logistical functions and

utilizing critical knowledge to succeed in material planning. Recognized

for outstanding attention to detail, accuracy, and problem solving, vast

knowledge of the manufacturing process, and exceptional customer service.

Expertise includes:

Materials Planning Logistical Responsibilities

Forecasting Inventory Management

MRP Experience Yearly Audits

Status & Inventory Reports Training & Mentoring

Computer & Technical Skills Customer Support

Experience

FREELANCE PROFESSIOINAL INC.(HERAEUS MEDICAL COMPONETS) White Bear Lake, MN

September-2009-September-2010

Material Planner

Generated weekly manufacturing orders to meet manufacturing schedule.

Conducted a yearly audit to ensure accurate inventory.

Interfaced with product development department and engineers to support new

product introduction into manufacturing.

Interfaced with Customer Service to ensure that shipments meet scheduled

deadlines.

AEROTEK STAFFING AGENCY (DISC DYNAMICS),Eden Prairie, MN July 2008-

November 2008

Aseptic Technician

Authored and reviewed standard operation procedures and material

specifications.

Implemented a staging area for raw material used in the cleanroom.

Conducted audits of raw material at contract location.

Aseptically filled product in cleanroom.

Lifecore Biomedical, Inc., Chaska, MN 1990- 2008

Material Planner (1999-2008)

Responsible for quarterly forecasts of product fills, providing the MRP

system to successfully execute the planning process.

Generated weekly manufacturing orders to meet manufacturing schedule.

Provided company-wide departments with current production information by

managing critical weekly, monthly, and quarterly manufacturing schedules.

Managed inventory to ensure accuracy of raw material and finished goods.

Communicated shipping details to clients to ensure accuracy and enhance

customer service process.

Interfaced with product development department and engineers to support new

product introduction into manufacturing.

Developed documentation including SOP's, specifications, and shipping forms

to support the materials department and provide client accuracy.

Initiated projects to resolve manufacturing issues, improve processes, and

introduce new products.

Complied with regulatory and industry standards.

Conducted a yearly audit and worked directly with contracted auditors to

ensure accurate inventory.

Materials Coordinator (1997-1999)

Ensured shipments were prepared and the required documentation was present

through working with shipping and administration.

Coordinated documents and ensured raw materials were staged and ready for

manufacturing processes.

Prepared monthly manufacturing status and inventory reports.

Conducted a yearly audit of all final products and assisted with outside

auditing agencies.

Authored and reviewed numerous change orders and client specifications.

Senior Manufacturing Technician (1995-1997)

Managed pre and post sterilization of packaging to ensure that all products

met shipping and quarterly deadlines.

Extensive experience in Secondary and Final Packaging and High Pressure

Filtration of High Viscosity Liquids and Aseptic Filling.

Managed and trained packaging technicians on equipment, gowning

certification, and company procedures.

Ensured strict GMP conformance to production standards and specification.

Created and reviewed Standard Operating Procedures for the packaging

department.

Reviewed and approved product packaging batch record.

Implemented a new employee training program for the Hyaluronate Division as

part of training team.

Manufacturing Technician (1990-1995)

Audited batch records and completed operations documentation for the

Aseptic Fill Department.

Supervised and trained new employees in certification for cleanroom

gowning.

Coordinated daily activities for the Aseptic Filling Department.

Collaborated with Product Development in designing all aspects of new

products.

Responsible for troubleshooting, diagnosis, and resolution of problem areas

and processes.

Identified and performed Validations protocols for improving processing.

Johnson and Johnson Professional Diagnostic, Roseville, MN 1987-1989

Production Assistant

Planned and set-up equipment for assembly and final packaging.

Coordinated process activities with product development group.

Worked closely with Quality Control to ensure that all products meet

quality specifications.

Education

Anoka Technical College, Anoka, MN

Business and Sales Courses

Windows 97, Microsoft Word, Excel, Access, Fourth Shift, M1, SAP

Seminars in Scheduling, Cleanrooms, Filtration, Auditing, Calibration,

Validation, GMP's and ISO 9000

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