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Customer Service Assistant

Location:
Chattanooga, TN, 37421
Posted:
September 22, 2010

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Resume:

COURTNEY J. HINES

**** *. ******** ** *** ***

Chattanooga, Tennessee 37421

Phone: 615-***-****

Email: abicnl@r.postjobfree.com

PERSONAL PROFILE: Motivated, high energy, self starter who is able to work

independently and as apart of a team. Confident and poise with individuals

at all levels. Also holds the capacity to operate Microsoft office programs

such as Word, Excel, PowerPoint, and various Research Methods.

OBJECTIVE: To achieve equality and perfection in my work, my leisure as

well as being a good representative of physical fitness.

QUALIFICATIONS: Noble, responsible and athletic. Able to maintain and

uphold my standings as well as being intelligent and outspoken. Successful

in sports including track, basketball and softball throughout my high

school career while maintaining above-average status as an honor

student.

EDUCATION

2003- 2007 University of Tennessee - Chattanooga,

Bachelors of Science Degree in Exercise Science, Health and Leisure

Studies.

1999-2003 Glencliff Comprehensive High School

High School Diploma

EMPLOYMENT

2010-Present Rehabilitation Technician, Peoplefirst-Kindred Hospital-

Chattanooga

Job duties include providing patient care support under the direction of a

licensed therapist, while helping mentally and/or physically

impaired patients to participate in tasks that help restore, reinforce, and

enhance their performance. Other duties includes following resident care-

related tasks as determined by the OTR/RPT that assists the resident in

achieving optimal goals. As well as communicating both verbally and in

writing to members of the rehabilitation team.

2007-Present Child and Adolescent Mental Health Technician, HCA- Parkridge

Valley Hospital

Job duties include performing various patient care activities necessary in

caring for the personal needs and comfort of patients while working under

the supervision of a nurse. Other duties include monitoring records and

communicating patient conditions as appropriately utilizing computerized

documentation systems and providing encouragement, support, and comfort to

patients and family members through age and culturally appropriate care.

2007-Present Temporary/Part-Time Therapeutic Recreation Assistant, City of

Chattanooga Therapeutic Recreation

Job duties include facilitating and developing activities that facilitate

personality as well as being satisfying and a healthful component of the

programs through a wide variety of arts, crafts, gross motor and social

activities as well as developing community living skills.

2006- 2007 Work Study Flight/Mission Assistant, Challenger Center

Job duties include being a flight and mission assistant. Maintain

cleanliness of work area by cleaning around the center and cleaning the

students work/ launch areas. When assigned to missions, responsible for

giving correct instructions and assistance to the Instructor and

students.

2002- 2007 Customer Service, Harris Teeter

Job duties include being a cashier, bagger and u-scan. Maintain

cleanliness of work area by sweeping around the store and cleaning the cash

registers. When assigned to u-scan area, responsible for giving correct

change to the customer.

2001-2001 Cashier, Kentucky Fried Chicken

Prepare food for orders placed by customers. Maintain cleanliness of the

restaurant by keeping work area clean, cleaning bathrooms and sweeping the

outside lot area. Responsible for mopping the main dining area. Balance

register.

INTERNSHIPS

2007 Therapeutic Recreation Assistant, City of Chattanooga Therapeutic

Recreation

Job duties include facilitating and developing activities that facilitate

personality as well as being satisfying and a healthful component of the

programs through a wide variety of arts, crafts, gross motor and social

activities as well as developing community living skills.

2007 Campus Recreation Assistant, University of Tennessee - Chattanooga

Campus Recreation

Job duties include facilitating and developing activities that through

recreational play, students can develop and maintain skills, knowledge and

behaviors in the areas of recreation and leisure. When assigned to a

specific sport program, responsible for providing current information and

assistance with giving correct instructions, and maintaining equipment,

while promoting and increasing participation as fully as possible in campus

recreation and leisure activities.

VOLUNTEER WORK 2007

. ACS Relay for Life

. AMA Jump Rope For Heart

. UBS Chickamauga Chase

. Habitat for Humanity

. MADD Strides for Change

. SGK Race for the Cure

. City of Chattanooga Therapeutic Recreation

. AAPHERD So. District Convention

AFFILIATIONS

AALR

CERTIFICATIONS

. CPR/AED

. SAFETY AND FIRST AID

References available upon request



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