Carolyn "Lynn" Scarbrough
Cell: 601-***-****
Gulfport, MS 39501 Email:
********@*****.***
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Professional Character
. Diverse, articulate and experienced administrative professional
. U.S. Air Force veteran with excellent oral, written, analytical and
interpersonal skills
Career Overview
. Human Resources/Project & Program Managerment/Recruiting/Staffing:
internet sourcing, interviewing, resume writing, direct hire
placement/terminations, employee relations, EEO, interpreting policies
and procedures, benefits, conflict resolution
. Accounting: AP/AR, GL
. Procurement: negotiating T&C, FAR/DFARS, CPFF, T&M, FFP contracts
. Corporate B2B Sales: telecommunications, consulting, presentations,
cold-calling, marketing products and services, meeting deadlines and
exceeding goals
Computer Proficiency
. MS Word, WordPerfect, Visio, Vista, Excel, PowerPoint, Access, ACT, MS
Project, Acrobat, Photoshop, Lotus Notes, Outlook, QuickBooks,
Acquisitions Record System (ARS), CRM, TCP/IP, Computer Networking &
Troubleshooting, MS Exchange, remote accessing, multi-phone line,
scanner, email, internet and fax
Minimum Salary Requirement
. Negotiable
Hobbies
. Business networking, internet research, modeling, fitness, outdoor
activities, travel, reading, poetry and community outreach
Career Path
4/10 - Present, Pearl Interactive Network, Ohio
Virtual Executive Assistant
. Provides general administrative support from home for Pfizer, the
pharmaceutical company
. Processes sensitive data, internet researching, Excel spreadsheets,
travel arrangements, expense reports
. Conducts follow-up calls/emails to vendors regarding products and
services
. Schedules and hosts conference calls; responsible for setting up
meeting calls with call-in details
. Provides recruitment efforts by sourcing, prescreening applicants;
forwards best candidate information to director
. Manages technical issues for managers and sales teams; provides
assistance with online account profiles
2/09 - 2/10, Dept of the Navy NAS Meridian MS Program Office
Manager
. Responsible for the overall on-time performance and quality oversight
of 12 civilian employees in support of the
naval flight training program. Ensured accurate and timely performance
was delivered to over 125 Joint services Instructor Pilots and 90
Student Aviators. Mentored and coached team to producing quality
customer service on time and within scope
. Consistently met compliance with health and safety regulations and
its' requirements
. Performed staffing and reporting, partnered with HR on employee issues
and office policies
. Openly and effectively communicated day to day problems and developed
solutions to resolution
. Assigned quality assurance duties in the areas of Operations, Admin,
Safety, Standardization and Schedules; ensured processes were
corrected, implemented and followed within scope; monthly metrics
error rates decreased by 40% over a 90-day span
12/06 - Present, Scarbrough Executive Consulting, Navarre FL On-Call
Recruiter for Client Services
. Supports family owned virtual recruiting business; specialized in
staffing and training
. Produces marketing campaigns, B2B sales, cold-called for new clients,
interviewed, arranged appointments with client to meet pre-screened
candidates; resume preparation and writing; provided background checks
and drug screenings for clients
. Attends community events, Chamber of Commerce meetings; expanded
business network by 60%
4/92 - 11/06, U.S. Air Force and Dept of Defense Human Resources
Manager
Promoted to Program Manager:
. Managed Drug and Alcohol program; consulted with Legal Affairs Office
on confidential matters
. Developed manpower and allocation of jobs program; ensured jobs were
evenly distributed throughout European theater for active duty
military
. Planned strategic defense system for deployment usage; often led to
long discussions on highly sensitive topics with top level commanders
. Responsible for career management programs (records, benefits and
promotion board reviews)
. Interviewed and classified airmen and officers serving in the military
Personnel Liaison Specialist:
. Performed a myriad of administrative duties; correspondence, leave,
presentations, data entry, answered multi-line telephone,
sent/received faxes & emails, used PowerPoint, Word, Excel and
produced spreadsheets via Access; ensured files and records were
updated and processed on time
. Liaison for the T-34 Flight Training Program; administered course
curriculums for staff and students
. Ensured compliance with instructions, policies and directives were
met; provided customer assistance to active duty members, dependents &
retirees concerning personnel records, health benefits & career data
. Conducted orientation briefings for newcomers; discussed pay, housing
& career paths; used computer to update personnel data and research
information
Education
. Bachelor of Science degree - Human Resources Management, Troy State
branch, Pensacola FL
. Certificate of Completion in Personnel Management, Keesler Air Force
Base, Biloxi, MS