Sales Customer Service

Location:

Posted:

November 02, 2010

Mark Anthony Ager

Top-performing Sales Executive with a winning attitude and a proven track record.

EDUCATION

Bachelor of Arts Degree, Salisbury University. Salisbury Maryland.

SKILLS SUMMARY

New Business Development Account Management Negotiation Technical Training Marketing Strategies

Promotions Presentations Trade Shows and Events Market Analysis Proposals Customer Service

PROFESSIONAL EXPERIENCE

WLOQ 103.1 Gross Communications, Maitland, FL. Marketing Consultant July 2008 to September 2010

Increased customer sales and margins with campaigns reaching the affluent consumer in the central Florida

market. Media sales, radio campaign sales, interactive media campaign sales and on site music and

entertainment event sales. Duties include new business development, cold calling, prospecting, qualification,

customer needs analysis, research, presentations, closing, account management, order entry and fulfillment.

ET2C International Inc. Orlando, FL. International Account Executive February 2007 to July 2008

International sales and sourcing of a wide variety of products from factories in China, Turkey, United

Kingdom and India as well as in the United States. Directing product development and marketing.

Saxon Business Systems, Orlando, FL. Senior Account Executive February 2004 to February 2007

Performing new account development for sales of Ricoh Office products. Sales team leader and active mentor

for less experienced representatives. Customer training of new technologies including: scanning, scanning to

email, folder, file and URL, fax routing, scan routing, document management and archival, Internet faxing,

printing, print drivers, multi function digital systems. Coordination of technical services.

IKON Office Solutions, Orlando, FL. Digital Systems Consultant July 1998 to February 2004

Account development for sale, service and support of enterprise-wide document solutions, utilizing the

world’s leading manufacturers of printers, copiers, print controllers and fax systems. Sale of business imaging

services, computer networking, digital document services, copy center management, technology training and

electronic file conversion. Sale of Information Technology consulting, design, project management and

implementation. Negotiating custom digital systems leasing and service agreements.

Orange Systems, Gaithersburg, MD. Account Executive August 1995 to June 1998

Developed and implemented a dynamic marketing plan involving advertising, direct mailing, manufacturer

cooperative ventures and trade show exhibitions. Quadrupled sales volume and profit in the first twelve

months averaging One Hundred Thousand dollars each month.

AWARDS AND ACHIEVEMENTS

* SEAL Award (Spirit Enthusiasm Attitude and Leadership) 2009 and 2010

* Presidents Award Gross Communications - WLOQ 2008

* Top Quota Buster Award * Circle of Excellence 2003 * Fiscal Year Gross Profit Leader 2002

* February 2002 Rep of the Month, percentage of quota 236%

* Achievement of the Elite Club Membership * 2001 Geographic Sales Status # 1 in the state of Florida