Customer Service High School

Timothy S. Robinson

Current Address Permanent

Address

**** ***** ********* ****, ********* F

***** *** **

Kansas City, Missouri 64158

Orrick, Missouri 64077

816-***-**** abich0@r.postjobfree.com

816-***-****

OBJECTIVE

Obtain employment with room for advancement for a highly motivated and

professional individual.

EDUCATION

High School Diploma May 1996

Excelsior Springs High School, Excelsior Springs, Missouri

PROFESSIONAL EXPERIENCE

C2 Home Specialists Kansas City,

Missouri May 2010 - September 2010

Laborer

. Perform manual labor tasks, such as cleaning, disposal of rubble, and

demolition on properties

. Provide help with the acquisition of supplies

. Receive training on basic carpentry skills

Stein Mart Kansas

City, Missouri August 2008 - May 2010

Receiving Associate

. Personally responsible for the processing and distribution of over a

thousand pieces of merchandise weekly

. Maintain the files and paperwork of all merchandise distributed to the

store

. Supply an accurate account of all incoming inventory daily

. Discourage potential shoplifters by using aggressive hospitality as a

floor associate

Mace's Brass Rail Gladstone, Missouri September 2007 - August

2008

Poker Facilitator

. Maintained professional composure while organizing poker games for the

facility with an average attendance of forty people

. Provided courteous customer service to players, leading to an increase

of attendance to the facility

. Demonstrated knowledge of the rules of the game to prevent potential

problems and settle disputes, while maintaining a fun and fair

environment for all

. Personally set up equipment, recorded results of tournaments, and kept

track of all prizes issued daily

Timothy S. Robinson - Page 2

Pour Boys Oil Liberty, Missouri August 2004 - November 2004,

Cashier

June 2006 - June 2007

. Received and prepared customer orders and manually handled financial

transactions

. Trained new workers on all duties expected for position

. Stocked supplies and merchandise, while keeping a clean work

environment at all times

. Secured the building and daily revenue at the end of every shift

. Strengthened customer service skills in fast-paced environment

Wal Mart Kansas City, Missouri November 2004 - May 2006

Overnight Stocker

. Stocked merchandise for a designated area nightly, while maintaining a

safe work environment at all times

. Demonstrated excellent customer service skills

. Supervised and trained new workers on all duties expected for position

. Inventoried all items to be placed in back stock

United States Army Fort Leonard

Wood, Missouri June 1997 - June 2004

Sergeant, Automated Logistical Specialist

. Provided logistical support for different markets, including

automotive and electronics

. Received an exemplary rating for the maintenance and organizational

skills of files and inventory

. Responsible for the training and professional development of

subordinates as a first line supervisor and section leader

. Maintained over five million dollars of equipment and parts, in which

no losses were accrued

. Received several awards for achievements on the job

COMPUTER SKILLS

. Microsoft Office 2007

. Microsoft Windows XP

. Unit Level Logistics System - Ground (ULLS - G)

. Internet Research

. Standard Army Maintenance System - Level 1 (SAMS-1)

. Standard Army Retail Supply System - Level 1 (SARSS-1)

RELEVANT TRAINING

. Primary Leadership Development Course (PLDC)

. Basic Combat Training (BCT)

. Advanced Individual Training for Automated Logistical Specialist (AIT)

. Timothy S. Robinson - Page 3

HONORS & ACTIVITIES

. Army Commendation Medal (ARCOM, May 2001)

. Army Achievement Medal (AAM, September 1999 and July 2002)

. Army Good Conduct Medal

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