Manager Management
Resume:
Dennis M. Morton
Canandaigua, NY ****4
Mobile 585-***-****
Email ******.*.******@*****.***
Summary Profile
Directing and motivating a team to achieve more than they think they can do
is where I excel. Creativity and problem solving are my key strengths.
Along with over 25 years of Product Management / Product Development /
Project Management / PMO skills I am a results oriented leader.
Experienced at turning around a business from Bankruptcy to Profitability.
General Leadership and Management qualifications:
Customer Focused Employee Focused
Entrepreneurial Spirit Global Experience
Product Development Product Management
Portfolio Management Project Management
Business Requirements / Marketing Liaison Managing a Cost center
/ P&L
Strategic & Tactical Planning and Budgeting R&D Management
IT Management Vendor Management
Telecommunication experience Collaboration Services
Experience
IP Voice (VoIP) experience Voice Technology / IRV
Experience
Professional Experience
Global Crossing - Rochester, NY 10/99 -
4/2010
Vice President, Product Management Collaboration Services (01/09 4/2010)
P&L Owner for Global Crossing Collaboration Services products (Audio,
Web, Video and UC). This includes driving product strategy, lifecycle and
new product delivery - also a member of the companies employee engagement
committee that grow employees commitment over the past three years
Vice President, Product Commercialization (10/99 to 01/09)
Led the Product Development, Project Management, Portfolio Management
and designed our End-to-End Development process and best practices. This
includes evaluating Global Crossing's products, and network platform, entry
strategies for the development and market delivery of new products and
services which are instrumental in helping Global Crossing build
its services on its carrier class seamless IP-network. Successes included
deploying a core VoIP Global Network & Signaling platform, Global IPVPN
(MPLS) Network, Managed and Converged Services, and Collaboration services
as well as our company's Portal.
MCI / MCI-Worldcom 09/90 to 10/99
Director, Intelligent Services Network - Cedar Rapids, IA (10/95 to 10/99)
Drove development and life cycle, Domestic and Global for MCI's
Intelligent Services Network, which generates over 4 billion in company
revenue a year and about 1/4 of the company's profits.. Set strategic
and tactical direction for the ISN development area. Implemented best
practices for development of ISN products, doubling the through put. Lead
7 department budgets and over 250 staff Globally. Work directly with MCI's
customers and Marketing Succeses included Launching major MCI Products: 1-
800 Collect, Friends and Family, Stentor ISN Canadian Gateway, Avantel
ISN's platform in Mexico, BT's Cashless services (UK card platform) ISN
Internet Development (Web Profile Management - One number products)
Acting Director, Financial Data Warehouse & Middleware - Colorado Springs,
CO (10/94 to 10/95)
Successfully implemented Data Warehouse Service for decision support
and management reporting. Warehouses covered MCI Revenue, Tax, Employee and
HR data, as well as Property Insurance information. Messaging development
that allowed Applications to Application connectivity across multiple
unlike platforms. Presentation Services with reusable objects that provides
Client Server applications a common look and feel as well as decreasing
speed to market by cutting time off of their development cycle.
Sr. Manager, IT Development - Colorado Springs, CO (03/93 to 10/95)
Development of the Business Markets 800 Network Manager application,
and 800 and 900 Order Entry applications
Sr. Tech / Manager, IT Operations Technical Support - CITY?, VA (09/90 to
03/93)
Interface between the MCI applications staffs and technical services
members. Provided Technical expertise (Systems Programmer) on CICS,
CICS/DB2/IMS interfaces, APPC LU6.2 applications design, coding, and
application performance issues. Developed systems utilities in CICS
command level ASM and COBOL for the CICS systems and applications staffs
use. Also supported MCI's Finance applications.
Student Loan Marketing Association - Herndon, VA 06/87 to
09/90
Lead Systems Programmer & Team Lead
Duties involved installation, debugging, maintenance and performance
of VM, CICS, DB2 systems. Installation, customization, and user mods for
PROFS and EMC2 office automation, electronic mail systems. Evaluating and
installing of vendor software. Provided training and assistance to the
users and our support staff. Lead a team that provided information that set
direction for future software and architecture for Sallie Mae.
Federal Home Loan Mortgage Corp - Reston,VA 08/84 to 06/87
Sr. Systems Programmer & Team Lead
Project planning, care and feeding of 20 CICS environments, CICS
interfaces with IMS/DB, IDMS, and Data Dictionary.
Computer Associates / Johnson Systems -- Tysons Corner, VA 03/83 to
08/84
Design, development, documentation and maintenance of Johnson Systems
program product APEX (A control manager and production scheduler).
Military Credentials
USA INSCOM AHS U.S. Army - Arlington, VA 06/79 to
03/83
Responsible for the implementation, operation, and maintenance support
for VM/370 system software. Provided system generation, changes, backups,
equipment and other hardware procurement recommendations. Also provided
assistance to application programmers and operators on INSCOM environment.
Involved in benchmark testing of all USA INSCOM mainframe hardware and
software.
This position required the highest level military security clearance
(TSSI).
Education
A.A.S. Business, State University of New York at Cobleskill -- 1979
Data Processing Military Advanced Technical Training (U.S. Army)
References available upon request.
Other Interests
Boating & Swimming
Vice President / and Board of Directors member of local Home Owners
Association.
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