Sales Manager

Susan M. Lehman, B.B.A.

**** ****** ****** ***** ? Dublin, OH 43017 ? abic7b@r.postjobfree.com ? (614)

***-****

SUCCESSFUL ENTREPRENEUR AND SALES & MANAGEMENT PROFESSIONAL

"Specialist in Consultative Sales, Rapport Building, and Driving Revenue

Growth and Brand Recognition"

Dynamic and seasoned Entrepreneur and Sales & Management Professional with

a 15+ year record in achieving and demonstrating success in driving sales

growth while providing top-notch sales leadership in diverse markets, seeks

career advancement within a high-growth pharmaceutical sales organization.

Strong at launching and driving the growth of company revenues and

improving sales team performance. Persistent in building new business,

securing customer loyalty, and forming strong relationships with external

business partners. Eager to leverage expertise in business launch and

business operations as well as an exceptional ability to take ownership of

key objectives that lead to superior product branding, growth, and

profitability for a pharmaceutical organization seeking a highly adaptable,

intuitive, and poised professional.

AREAS OF EXPERTISE

Consultative Sales New Business Development Product Line Development

Key Account Maximization Networking Proposals/Presentations

Strategies to develop and Solutions-oriented sales Creative problem solver with

maintain business approach emphasizing ability to drive revenue and

relationships customer needs exceed profit goals

PROFILE

SPECIALIZED INDUSTRY KNOWLEDGE:

. Refined, intuitive, and adaptable consultative sales approach acquired

through more than 15 years of sales, marketing, and management experience

including the launch of 3 diverse and profitable business ventures

. Broad knowledge of need-based selling with proven results in closing a

sale and generating business

. Skilled at recognizing buying motives, designing sales strategies, and

driving revenue

. Enthusiastic and effective sales presentations in both one-on-one

settings and to groups in excess of 150

PROVEN METHODOLOGY:

. Identified, established, and managed strategic relationships to leverage

significant long-term business opportunities

. Proficient at developing and implementing territory business plans based

on market analysis, product/market trends, and key clients

. Team player who also works well independently, encompassing energy,

pride, confidence, and a dedication to quality work

. Utilized strong team-building and refined interpersonal skills with

decisive leadership qualities to guide business ventures through change,

growth, profitability, and quality-improvement strategies

. Known for establishing a reputation of excellence earned by upholding a

strong belief in a product, its value and purpose, and how it can result

in total customer satisfaction

SELECTED ACHIEVEMENTS:

. Utilized innovative business strategies and perseverance despite adverse

business conditions while serving as the Owner/Entrepreneur of Crave

Designs, and not only turned around a declining business venture but also

opened in a new format, which allowed the business to re-gain momentum

and profitability

. Garnered the OneCoast/Ivan Bloom Most Valuable Player Award at the

OneCoast University Training seminar

. Created a new standardized training program that was so well received, it

was adopted on a corporate level for Zany Brainy while serving as the

Assistant Manager of the childrens' educational toy store

. Continually ranked in the top 10% from among 500 Sales Managers for

Pampered Chef for generating the most monthly sales

. Successfully launched 3 diverse and profitable business ventures in a

span of 13 years

. Collaborated in the launch of a sorority from the ground up including

rituals and songs as well as establishing a sorority house while pursuing

a Bachelor of Business Administration from Kent State University

Susan M. Lehman, B.B.A. Page Two

PROFILE OF ENTREPRENEURIAL AND SALES EXPERIENCE

Owner/Entrepreneur Crave Designs, Dublin, OH 2006-Present

Initially launched a home d cor retail store by progressively seizing

expansion opportunities. First conceptualized the business opportunity as

in-home sales, which were so well-received that a storefront was rented to

accommodate the demand. The store was initially opened monthly for product

shows and eventually daily as product demand and sales continued to grow.

Rented a storefront 3 times as large as new product lines were introduced

and loyal clientele grew. Sales doubled annually until an unfortunate event

in which construction severely limited customer accessibility and caused a

severe decline in customer traffic. As a result the brick and mortar store

front was closed and re-opened as yet another innovative concept as an

ebusiness. Utilized expertise in business development including market

research, market analysis, product/market trends, and key clients and

adaptability to adverse market conditions to effectively target customers

and markets and optimize the earning potential and sustainability of the

business venture.

Territory Manager Onecoast/Ivan Bloom, Chicago, IL 2004-2006

Singlehandedly managed a territory that included more than 300 customers

covering Central Ohio. Sold furniture, home d cor, art, and bath & body

products to Interior Designers and Store Owners. Leveraged an exceptional

ability to turn prospects in to customers while driving the revenue of

existing customers while introducing a number of product lines that were

not previously offered in Ohio.

Sales & Marketing Coordinator MedMark Inc., Dublin, OH 1998-Present

Assist as needed in the coordination of the commission and compensation

programs for a medical manufacturer representative sales group that

consists of 5 Sales Representatives and is a family-owned business venture.

Act as a Liaison in determining the appropriate commissions while

collaborating closely with a number of diverse medical manufacturers

spanning disposable products and capital equipment.

Sales Manager Pampered Chef, Dublin, OH 1998-2001

Launched a business selling kitchen cookware and gadgets in an in-home

party venue. Continually ranked in the top 10% from among 500 Sales

Managers for generating the most monthly sales. Shared best sales and

business practices in training and mentoring new recruits and as a result

one recruit was so successful that the income generated from Pampered Chef

became the main and only income for her family. Chosen by the Director to

introduce a new product line after demonstrating an exceptional ability to

deliver persuasive presentations and drive product sales momentum.

Assistant Manager Zany Brainy, Columbus, OH 1995-1998

Utilized an exceptional ability to take ownership of key objectives that

will contribute to the team's success while supervising more than 25 Sales

Associates for this former children's toy store that specialized in

educational toys. Assisted in the management of the following business

operations: scheduling, training on store policies and procedures, and

mentoring Sales Associates to drive sales and optimize store profitability.

Created and implemented a standardized training program that was adopted

corporate wide. Selected to leverage exceptional sales, management, and

rapport building skills to serve as the opening management team for a new

store. Promoted 2 Sales Associates to Assistant Managers and 3 part-time

Sales Associates to full-time positions while serving as Assistant Manager.

EDUCATION

Bachelor of Business Administration Kent State University, Kent, OH

1989

Major: Marketing

MEMBERSHIPS & VOLUNTEER WORK

. President, Theatre Board, Dublin Jerome High School Current

REFERENCES AVAILABLE UPON REQUEST

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