TROY YOUNG

*** ******* ***** *****

Warner Robins, GA 31088

478-***-****

abic62@r.postjobfree.com

Top Secret Clearance

CAREER OBJECTIVE

Motivated, accomplished, professional with extensive management and communication skills, seeking

a challenging position within a dynamic company with room for long-term growth and personal and

professional development.

PROFESSIONAL EXPERIENCE

Headquarters Air Force Reserve Command, Robins AFB, GA; Information Technology

Manager/Expeditionary Combat Support Functional Manager Scheduler, 2009 to Present

• Plans and schedules over 64k Air Force Reserve personnel to support contingencies worldwide.

• Performs DCAPES data validation, quality assurance, analysis and management, ensuring data

matches source, are valid and accurate.

• Plans, organizes, and directs the activities of the HQ AFRC AEF Cell, ensuring that AEF

functions comply with legal and regulatory requirements and meets customer needs.

• Prepares and maintains wartime and contingency response and mobility plans and continually

evaluates the plans and modifies as necessary.

• Performs the full range of analysis, evaluation, coordination, and advice on deployment issues;

analyzes all unit type codes (UTCs) concerning deployment posture and compliance with

functional requirements.

• Community of Practice website manager and developer; maintains, reorganizes and updates the

unit’s Community of Practice website and website files.

• Information Technology Manager for unit servicing over 80 personnel and equipment valued at

over 250k.

55 Combat Communications Squadron, Robins AFB, GA; Computer Systems Operations Specialist,

2007 to 2009

• Selected as team leader for unit preparation of Operational Readiness Inspection (ORI),

developed ORI plan and road map to enable unit to successfully complete path to ORI.

• Managed inventory of all 21 Unit Task Codes, identified over $450K of equipment shortfalls

required for requisition and completion of UTCs.

• Forward deployed to Balad AB, Iraq; NCOIC Small Computers/332 AEW Senior Staff

Communications Team Leader.

• Managed 103 computer asset accounts; over 12,000 assets valued at 18 million dollars.

• Coordinated Wing’s largest ever computer tech-refresh, over 800 computers prepared and

delivered a month ahead of schedule.

• Identified and corrected deficient $75K wing printer contract supporting over 2,000 printers.

• Spearheaded $720K wireless project; prepared 180 wireless devices ahead of schedule.

• Provided senior executive first response communications support; recognized for outstanding

support.

242 Combat Communications Squadron, Washington Air National Guard, Spokane, WA;

Information Assurance Manager/Computer Systems Operations Specialist, 2005 to 2007

• COMSEC Manager, daily accounting, receipt, issue and destruction of COMSEC material and

equipment.

• Designed a comprehensive COMSEC Responsible Officer and User training program to train

unit personnel, lead to outstanding rating during April 2007 Command COMSEC inspection.

• Managed the Computer Security (COMPUSEC) program, which included Network User

Licensing, Anti-Virus updates and ensuring all unit in-garrison and deployed computers are

compliant with current Air Force standards.

• Supervised and operated fixed and deployed communications-computer systems (C-CS).

• Performed and supervised activities such as configuring and monitoring hardware and software

for system operation, processing and control of data flow, and client-server multi-user system

support including network management or administration.

• Performed micro-computer fault isolation and restoral actions.

• Controlled, managed, and accounted for automated information systems resources.

• Managed C-CS security programs and activities including information protection (IP).

Computer Science Corporation (CSC), Head Quarters United States Air Forces in Europe, Ramstein

AB; Senior Systems Analyst, 2001-2005

• Oversaw management of Air Force Financial Management systems serving over 30K

customers throughout United States Air Forces Europe (USAFE).

• Project Manager for deployment and training of Defense Travel System throughout USAFE;

developed plan to streamline implementation by half the required time.

• Managed Major Command accreditation of 11 financial management systems.

• Conferred with personnel to analyze current operational procedures; identified problems, and

researched specific input and output requirements.

• Prepared detailed description of user needs, program functions, and steps required to develop or

modify computer programs.

• Prepared workflow charts and diagrams to specify in detail operations to be performed by

equipment and computer programs and operations to be performed by personnel in system.

• Conducted studies pertaining to development of new information systems to meet current and

projected needs.

• Monitored and tuned the performance of 21 application and six database servers.

• Performed database administration on 18 Progress databases, ensured backups were completed

successfully, and performed recoveries when necessary.

PROFESSIONAL EXPERIENCE

(Continued)

Northrop Grumman, Head Quarters United States Air Forces in Europe, Ramstein AB, GE

System Engineer, 2001

Head Quarters United States Air Forces in Europe Financial Management, Ramstein AFB, GE;

System Engineer, 2000 -2001

Head Quarters Air Combat Command Financial Management, Langley AFB, VA;

System/Application Engineer, 1995 – 2000

Representative Engineer Responsibilities

• Installed and configured GCCS system and application software on numerous workstations

throughout the USAFE theatre and performed system backups/restores as required.

• Orchestrated and deployed first Citrix Metaframe thin client solution for USAFE GCCS

customers, vastly improving customer overall satisfaction.

• Developed and prepared C4ISP documentation to receive command system accreditation.

• Developed and coordinated technical standards, administrative guidance, security strategy,

budget strategy, and regulatory guidance for both TM/FAST and the Defense Travel System

(DTS).

• DTS Administrator, designed and setup organizational routing structures, command lead for

level 3 helpdesk support.

• Provided technical solutions for network communications, network operating systems, standard

client-server software, office software, and connectivity gateway products.

• Developed multimedia training courseware for deployed personnel and authored training plan

for the comptroller training school at Shepherd AFB and ACC''s annual contingency training

program.

Education

Associate of Applied Science, 1994, Community College of the Air Force, Financial Management

Associate of Applied Science, 2009, Community College of the Air Force, Information Technology

Bachelor of Science, Business Management, 1999, University of Maryland University College

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