Manager Human Resources

Colleen Roberts, sphr

#** ******** **. . *****, ** 62447 . 217-***-**** .

*************@*****.***

Summary of Qualifications

. Committed to achieving goals . Extremely organized

. Effective communicator . Detail-oriented

. Strategic business planner .

Proactive

Professional Experience

Safety Storage Inc, Charleston, IL & Hollister, CA

(8/2002 - Present)

Human Resources Manager (2003-Current)

Human Resources Generalist (2002-2003)

Safety Storage, Inc is the premier manufacturer of custom engineered pre-

fabricated portable hazardous storage buildings. These buildings are

required to meet FM/UL/EPA code approvals and are shipped throughout the

world. The production process includes fabrication/machining, welding,

electrical and plumbing component installation, painting, general

labor/assembly, as well as indirect labor functions including maintenance

and shipping and receiving. Safety Storage is a government contractor and

as such, the HR department is required to assure the company is in

compliance on employment laws in order to continue to be awarded government

contracts.

List of Responsibilities;

. Responsible for recruiting, staffing, succession planning and retention

for all positions, including hourly production and office staff as well

as upper management staff. Currently in process of succession planning

for the upcoming retirement of the CFO. Also, currently in process of

developing a new org chart for the Engineering department including

hiring a Structural Engineer, Professional Engineer, Engineering

Manager, Materials Manager and a CAD drafter. Turnover rates have

decreased every year since I have been employed in HR, due, in part, to

a complete change in the hiring process.

. Develop, plan and conduct training and development for new and existing

employees, including supervision and management. Training and

development topics have included; motivating employees, selection

screening, union avoidance, harassment and discrimination, employee

development, and employment law.

. Research and analysis of administrative programs, KPI's and policies.

This included creating job descriptions for current and new positions,

creating an employee handbook, developing and maintaining the

Affirmative Action Program, assuring compliance as a government

contractor, revising the employee attendance policy, the perfect

attendance plan, and the new employee orientation. KPI measures

include OT percentage, dollars produced per payroll dollar spent,

turnover, and dollars produced per direct labor hours input.

. Strategically budget funds for Human Resources department, including

new and current employee compensation, training and development,

employee welfare and all employee benefits.

. Develop and communicate policy updates and changes to all employees.

Work interactively with wage employees by attending safety meetings,

conducting weekly plant walk thrus, conducting new employee

orientations, communicating any policy changes to all staff, and

developing a strong mutually rewarding working relationship with the

production employees.

. Develop and maintain AAP and all OFCCP compliance materials. Have

performed internal audits of the AAP plan and have overseen an onsite

OFCCP audit.

. Other areas of expertise include: FMLA, Performance Appraisals, FLSA,

Unemployment, OSHA, COBRA, IT, Employment Law, Harassment Prevention,

ADA, Payroll, Collections, Government Compliance, Job Descriptions,

Employee Relations and Terminations.

. Administrator of payroll, worker's compensation, 401K and employee

benefits.

Eastern Illinois University, Charleston, IL

(8/2004 - 6/2006)

Graduate Assistant / Practicum Supervisor / Part-Time Co-Instructor

. Assisted in international research collection and analysis

. Instructor of educational psychology web-based course

. Supervised pre-practicum and practicum graduate students

. Co-facilitated group counseling graduate level course

. Assisted in admissions interview and selection process

RR Donnelley's, Mattoon, IL (4/2000-

4/2002)

Customer Account Manager

. Managed various customer accounts by effectively understanding customer

needs

. Problem solved complex situations and created solutions

. Collaborated with manufacturing to allow for repeat and satisfied

customers

NCI Building Components, Mattoon, IL

(6/1994-4/2000)

Sales Service Manager

. Exceptional care given to each customer

. Prepared accurate and cost-effective bid proposals

. Coordination with manufacturing to allow for on-time distribution

Western Temporary Service, Mattoon, IL

(8/1990-6/1994)

Senior Placement Coordinator

. Conducted interviewing and site-specific orientations

. Scheduled part-time employees

. Daily sales and customer service

Education

HRCI

Senior Professional in Human Resources (SPHR) Certification

Eastern Illinois University, Charleston, IL

M.S. in Counseling

Eastern Illinois University, Charleston, IL

B.A. Psychology; Minor in Business Administration

Technical Skills

Word, Excel, SSPS, STI, Eudora, Access, Outlook,

Windows, PowerPoint, PayEx, ADP, WebCT, Oracle, People Soft

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