Customer Service Human Resources

Greg A. Zissler

** *. ******* - ************, ** 49404 - 616-***-****

*********@*******.***

**-**-**

Dear Human Resources:

I have enjoyed the materials environment over the years of my employment

and like very much the hands on work that I do. My self-motivation and

multi-tasking skills will enable me to significantly contribute to the

materials team. Specifically, I can offer the following to your bottom

line:

. The experience that makes me a value-added and innovative

solution-provider -- yet, at the same time, a down-to-earth,

hands-on, hard worker with finely honed troubleshooting skills;

. A solid and extensive understanding of the systems technology

that drives today's businesses as well as a broad understanding

of business and productivity principles that effectively and

seamlessly integrate technology with bottom-line profitability;

. The flexibility, adaptability, and solutions-driven mindset that

enables me to delve into complex systems functionality issues.

I am eager to assist with growing and mentoring your highly skilled work

team.

I'd like to meet with you to discuss adding value to your organization.

Should you wish to reach me, please contact me using the information from

this letterhead. I appreciate your consideration.

Sincerely,

Greg Zissler

GREG A. ZISSLER

94 W. Randall - Coopersville, MI 49404 - 616-***-**** -

*********@*******.***

Key Qualifications:

. Strong organizational skills

. Work well in a high pressure, fast paced

environment from experience and personal growth

. Work to maintain a strong team environment

. Highly competitive self starter who is organized,

disciplined, detailed, and goal oriented

. Professional appearance and attitude

Experience: Material Planner: Purchasing, Scheduling, and

Customer Service

Magna Mirror's of America - Holland, MI

Jan 2008 - Present

. Handle international customer service

responsibilities for outside glass customer base:

Japan, Slovakia, Germany, Hungary, USA

. Monitored variety of supplied components to ensure

production could meet customer releases.

. Handle component price changes with corporate

accounting

. Handle expedited components to meet customer

deadlines for two assembly plants.

. Monitors glass, plastics, and electronic

components from multiple countries.

. Produce multiple schedules for production floor

using Excel and Crystal Reports.

. Familiar with Baan MRP system as well as EDI for

customer releases.

Purchasing, Scheduling, and Customer Service

Specialist

Display Pack Inc. - Grand Rapids, MI

July 2000 - November 2007

. Communicated with fellow employees, suppliers in

person, on the phone, and by e-mail

. Developed cycle counting of finished goods, WIP,

and raw film.

. Managed up to 2 million dollars of raw film

inventory.

. Helped teach and promote a Shared Values culture.

. Worked well in a fast paced automotive

environment.

. Work very well with Excel, Word, Windows and MRP.

. Excelled in making production plans for emergency

customer requests.

. Submitted forecasts for 6 - 14 week lead times on

raw film.

. Created production jobs and amended when

necessary.

Shipping Manager, Purchasing, Scheduling, and Customer

Service

Concord Plastics, Inc. - Muskegon, MI

June 1991 - June 2000

. Worked with JIT inventory for large furniture

companies.

. Purchased sundry supplies, raw resin and

corrugated boxes.

. Scheduled 14 injection mold machines.

. Managed 3 shipping personnel.

. Created production jobs.

Education: Central Michigan University - Mt. Pleasant, MI

1988-1990

. Bachelor of Science in Business Administration

. Major: Hospitality Services

Muskegon Community College - Muskegon, MI

1986 - 1988

. Associates In Arts Degree

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