Project Manager Customer Service

Location:

Posted:

November 03, 2010

Marco D. Brown

*****.*****@**.****.***

Qualifications Profile

VETERAN ARMY OFFICER WITH OVER THREE YEARS OF MILITARY EXPERIENCE

MANAGING MULTIPLE RESPONSIBILITIES AND PERSONNEL FOR LARGE ORGANIZATIONS.

Experience

UNITED STATES ARMY

05/2007-Present

IT Project Manager, Iraq

9/2009-11/2010

Responsible for the strategic planning, budgeting, operations, maintenance,

military staffing and management of an Information Technology Network. Area

of responsibility included 3 sites throughout Iraq. Designed and

implemented systems, customer service and maintenance procedures,

facilities diagrams, equipment purchasing, and inventory control.

Supervised a staff of 93 personnel. Earned the Bronze Star for Service in

Operation Iraqi Freedom.

Executive Assistant, Fort Gordon, GA

10/2008-9/2009

Planned, coordinated, and managed all administrative, day-to-day functions,

and travel for two General Officers in the United States Army Reserves.

Scope of work is diverse and included coordinating with senior level staff

members, special events groups, and installation Protocol Offices

throughout the United States. Rated as the top 10% among all Lieutenants in

annual evaluation.

Information Technology and Contracting Officer, East Point, GA

05/2007-10/2008

Started as Information Manager for a Combat Camera unit responsible for the

production, post production, and release of vital still and video

photography. Responsibilities increased to Human Resources and Contracting

Officer in 2008. Additionally responsible for unit strength tracking,

training, and contracting of all deployable Soldiers and equipment. As the

Contracting Officer; outlined a budget plan for 4 contracts and purchased

over $ 600,000 worth of camera equipment.

Education

BACHELOR OF ARTS: BUSINESS ADMINISTRATION/MARKETING

Clark Atlanta University, Atlanta, Georgia

Graduated: May 2007

References Available Upon Request