Customer Service Manager

R.R. * Box **H - 217-***-****

Sullivan, I L ***51 - ************@*****.***

Megan M. Buxton

Megan M. Buxton B uxBuxton

1489CR 725E -- 217-***-**** Sullivan, I L 61951 --

************@*****.*** ************@*****.***

Professional Experience:

C.H.I Overhead Doors, Arthur, IL June 2008 to August 2008 & July 2010 to

Current

• Marketing Intern

Organized new printing layout for company books, allowing the tasks to be completed in house

rather than outsourced.

Restructured Media Advertising Kit, adding several beneficial elements.

Managed the company’s social media networks.

Collected competitive information to help restructure company website creating a more customer

friendly and easier to use webpage.

Restructured company presentations, presenting dealers with an in depth overview of the

company.

Lake Land College/IDOT QC/QA Training March 2010 to June

2010

Office Assistant

•

Daily register students, maintained a constantly changing roster, and filled classes for the allotted amount

of students needed to maintain a profitable classroom setting.

Answered phone calls on a daily basis, responded to questions for students and companies when needed.

Recorded and updated payments for each individual and each company enrolled and refunded individuals

for dropped classes.

Maintained a positive attitude in a high stress environment, quickly adapted and adjusted to various needs

that arose hourly while efficiently maintaining a structured schedule for weekly changing classes.

New Day Creations, Beijing, China August 2009 to

December 2009

Marketing Intern

•

Designed creative package layouts for two photo frame series.

Researched marketing patterns and advertising trends in China and America.

Composed detailed descriptions for over 500 products.

Studied cultural trends and effects held in marketing within the Chinese culture.

Buxton’s Garden Farm and Flower Shop, Sullivan, IL June 2000 to May

2006

Manager and Laborer

•

Maintained and worked with heavy machinery on a weekly basis.

Ran and managed business, operating a cash register, excelling in customer service, and

recording/filing orders.

Grew and took care of over 35,000 plants yearly within four greenhouses and outdoor facilities.

Education:

Received May 2010

• LCU, Lincoln, IL

Bachelor of Science in Business Administration

Bachelor of Intercultural Studies

Foreign Studies:

Studied abroad in Business and Intercultural Studies in Morocco and Beijing, China, Spring 2009 and

•

Summer to Winter 2009

Studied Spanish for five years, Fall 2001 to Fall 2006

•

Studied Chinese for five months, August to December 2009

•

Activities & Awards:

Captain of LCU Women’s Basketball Team, Fall 2008 to Spring 2009

•

Athletic Academic Honorable Mention & Honorable Mention in Regional Tournament, February 2009

•

Spoke as a representative for CIY to over 4,000 people, Summer 2009

•

Campaign: John McCain, Presidential Campaign 2008 & Keith Snyder, Mayor of Lincoln/Logan

•

County

Dean’s List, Spring 2005, Spring 2008, Fall 2009, Spring 2009

•

Leader and Manager of Refuge (After school program for at risk high school students), Fall ‘07 to May

•

‘09.

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