Project Manager Quality Assurance

Team Manager / Project Manager / Leadership

Summary of Qualifications

IT professional with 15+ years of experience specializing as a Team

Manager, IT Technical Project Manager, Business Planning Consultant and

Technical Recruiter. Industry strengths include Project Staffing,

Telecommunications, Financial, Logistics and Government. A self

motivated, high energy leader, team builder, team leader, and hands-on

performer who inspires others to openly communicate and use their talents

to deliver excellence. Seeking a Team Manager, Technical Project Manager

or Management position within an organization where I may apply my years of

leadership, technical, sales and recruiting expertise.

Core Competencies

Negotiation Leadership Quality Assurance Process Improvement

Project Management Business Team Building Information

Development Technology

Technical Proficiencies

Tools: Microsoft Office Suite (Word, PowerPoint, Excel, Project, Visio,

Outlook), Java, C++, PowerBuilder, Cobol, Adabas, SQL, Oracle Database,

JCL, Rex, TCP/IP, Rational Rose, IBM Series/1

Recruiting Tools: Monster, DICE, CareerBuilder, Talent Hook, Conex, PC

Recruiter (PCR), LinkedIn, Facebook, Sologig,

Platforms: Windows 9X/2000/XP, Web, Client/Server, MVS/TSO

Methodologies: Systems Development Life Cycle (SDLC)

Work Experience

NextGen Information Services, Colorado Springs, CO

08/2008 - Present

Senior IT Technical Recruiter & Account Manager

> Lead Technical Recruiter responsible for identifying, sourcing,

contacting, screening, interviewing and placing consultants. Positions

staffed include: Architects, DBA's, Project Managers, Quality Assurance

Testers, Business Analysts, Network Engineers, System Administrators,

Developers: .net, Java, C++, C, PHP, Cold Fusion, Cobol, DB2, Sybase,

Oracle, PowerBuilder, Help Desk, Technical Writers, CAD Designers,

Electrical Engineers.

> Expertise in the following industries: Telecom, Banking/Financial,

Energy/Utilities, Government, Rodeo and staffing for clients including:

EDS, Intel, Miller Coors, Verizon, AT&T, ProRodeo, Denver Water, Xcel

Energy, Amdocs, National CineMedia, CH2MHILL, Valdez, ERCOT, Accenture

and many more!

> Sourcing strategies and tools used include: LinkedIn, FaceBook,

Networking, DICE, CareerBuilder, AIRS, Monster, Rocky Mountain Internet

Users Groups, Yahoo Users Groups and the Colorado Technical Recruiters

Network.

> Work with candidates and account managers to negotiate rates and close

the deal for US citizens, H1B Visa, OPT and Greencard candidates.

Establish, nurture and consistent grown of accounts as an Account

Manager.

> Experience using multiple account vendor management systems (VMS)

including Agile1, IQN, eTemp, FieldGlass as well as applicant tracking

system (ATS) including Conex and PCR.

> Provide mentoring and leadership to new recruiters and account managers

not familiar with the IT industry, technical requirements, negotiating,

profit margins, pay and bill rates.

> Responsible for training of all Sourcing Recruiters, Junior Recruiters

and Administrative Staff.

Project Manager, Self Employed

10/2007 - 03/2008

> Provided analysis and database research for mortgage company to create

multiple types of marketing strategies for new loans, loans eligible for

refinancing and new loan products. Reviewed the marketing data and

statistics with Branch Manager.

> Project Manager responsible for scheduling new customer cold calls,

existing customer courtesy calls and helping to provide new marketing

efforts in gaining new business.

> Managed refinance project of over 200 customers from analysis of existing

loan, responsible for direct customer contact and customer turnover to

loan officers.

Parent Care Provider for sick child and an infant

04/2003 - 09/2007

EDS, Colorado Springs and Plano, 1987 through 2003

Solution Center & MCI Account, Business Planning Consultant

01/2000 - 03/2003

> Responsible for placing employees internally and externally as their

projects ended. Worked with EDS managers globally as well as community

leaders in Colorado to find positions for employees as their projects

were relocated to Mexico and India.

> Successfully maintained a "zero bench" for the Colorado Springs Solutions

Center by effectively matching employee skill sets with customers project

needs. Screened resumes and attended job fairs seeking external

candidates for internal positions.

> Conducted weekly staffing meetings with project leaders on a local and

regional level to forecast project staffing needs.

> Created and implemented training of EDS internal software helping

employees find available opportunities within EDS.

Solution Center, Project Control Manager/Resource Allocation Manager

01/1999 - 01/2000

> Project Control Manager for eight separate projects including

relationship building with new and existing customers, project management

and people care. Projects were developed in C++, Java, HTML, Oracle and

SQR Reporting. Provided project review support for Functional and

Technical Design Reviews.

> Responsible for recruiting, resource allocation and new business

development for new and existing projects within the Solution Center.

Staff consisted of 100 technical and management employees.

> Created and maintained financial aspects for the service level agreements

including: billing, project outlooks and employee recognition. Active

participation in EDS Colorado Leaders meetings, helping to direct EDS'

presence in Colorado.

Colorado Springs Solution Center

Technical Delivery Manager and AT&T Project Manager

08/1998 - 01/1999

> Conducted career development plans, performance appraisals, "poor"

performance plans, salary and bonus administration for 13 application

developers. Worked with individuals to increase productivity and process

improvements in their projects.

> Project Manager for 22 object oriented developers. Project developed in

C++ utilizing an Oracle database.

> Created project schedules, led project meetings, liaison between end

customer and EDS business analysts and developers. Controlled scope creep

and ensured project met requirements, business and technical designs.

> Created account level communication processes and requirements gathering,

as well as enhancement and defect status'.

Global Sports - World Cup Soccer 1998, Senior Information Specialist

07/1995 - 08/1998

> Quality Assurance Manager responsible for the regression, stress and

integration testing efforts of an Events Management System developed in

PowerBuilder, used by World Cup Soccer 1998 and Major League Soccer.

> Led a team of six developers, database and report personnel responsible

for systems used for World Cup 98. Created and executed automated testing

scripts using SQA Robot for testing applications written in PowerBuilder.

Created project plans and controlled scope creep, delivering product

ahead of schedule.

> Led QA team responsible for testing of the France98 web site. Created

project plans for the Quality Assurance Test Team complementing the

development project schedules. Performed initial subsystem development

in PowerBuilder. Performed daily PowerBuilder builds of the system.

Liaison between development staff and PowerBuilder support during

development cycles to help resolve software inefficiencies.

Non-Stop Logistics & McCaw Cellular, Advanced Systems Engineer

11/1994 - 07/1995

> Performed Business Design, Technical Design, Development and Testing

effort of Reports for an Object Oriented/Client Server based, Just in

Time Inventory System using SQR and Oracle Reports.

> Provided liaison support between customer and team members to resolve

technical and business issues.

> Created project plans to include customer deliverables as well as

staffing requirements for the project.

> Led Object Oriented Training Committee for the Communications Industry

Engineering Support Group.

> Provided account direction in the re-tooling process of SE's from a

mainframe to an Object Oriented environment. Organized Object Oriented

Analysis and Design, C and C++ classes for the account.

> Created Project Scope, Business Requirements, Business Design Document

for a Client Server Billing System.

MCI Virtual Network PC Order Entry & MCI Netcap/800 PC Order Entry

Advanced Systems Engineer

04/1993 - 11/1994

> PC development of a Virtual Network Order Entry System

> Performed Analysis, Design, Construction and Testing phases using Booch

Methodology via Rational Rose in the Design Phase.

> Screen development performed using Starview. Module development in

Windows using Borland C++

> Created PC and mainframe test plans ensuring performance of end to end

testing and implementation procedures.

> Created and executed application test plans for 800 Number PC Order Entry

System.

EDS, Plano & Irving, TX

EDS Credit Union Systems Services, Flagship Premier, SE Supervisor/Team

Manager 07/1990 - 04/ 1993

> Led team of 13 developers responsible for large scale enhancements while

implementing the SLC. Led 4 testers in establishing Systems Test Process

including regression, integration and stress testing. Increased team

productivity and product quality by automating manual testing processes.

Final product recommendation after review of 27 companies' automated

testing tools, including SQA.

> Completed salary and bonus recommendations, performance appraisals, team

building activities, career development plans, and monthly one on one's

with employees. Created model office and production delivery dates for

all projects using MS Project.

EDS Payment Services (Acquisition of MTech from MBANK)

Systems Engineer/Project Leader

10/1987 - 07/1990

> Designed, coded and implemented Merchant Accounting Systems in a

Cobol/CICS environment.

> Created test data and exercised test plans while performing system

installation at customer site.

> Provided telephone, on site customer installation support, development,

system maintenance and call center support.

Education

Bachelor of Science Degree, Business Administration, University of Texas

at Dallas

Associates Degree in Computer Programming, North Dakota School of Science

Community Service

Committee Chairperson Cub Scout Pack 266

Academy District 20 Principal Selection Representative for Woodmen Roberts

Elementary

Robotics Club Parent Instructor & Math Parent Volunteer

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