CHRISTINE K. BEAM
***** ***** ***** ******* • Bellevue, MI 49021 • Telephone: (Home) 269-***-**** (Cell) 269-***-****
SKILLS
ROLM &TELEPHONE SKILLS
• ROLM Certified to perform Moves and Changes on ROLM 9751 & PhoneMail
• Proficient in cable cross-connects
• Designed and implemented several large reconfigurations of phone terminations
• Support over 500 connections (phones, faxes, modems).
• Analyzed all incoming phone bills for inconsistencies and approved for processing
HELP DESK SKILLS
• Excellent communication skills
• Proficient in MS Office, IBM OfficeVision, Lotus cc:Mail
• Experience with Internet, software and hardware troubleshooting
EXPERIENCE
CHARLOTTE CUSTOM DRAPERIES (1998-PRESENT) PART TIME
CHARLOTTE, MI
• Assisted with production, billing and computer records
CHRIS’ CONCOCTIONS (2002-2008) PART TIME
BELLEVUE, MI
• Home-based handmade products business
AVON PRODUCTS, INC. (1999-2002) PART TIME
• Assisted District Manager with meetings and recruitment
W.K. KELLOGG FOUNDATION (JULY 1989-MARCH 1997)
BATTLE CREEK, MI
• End User/Technical Phone Specialist
EMPLOYERS DESIGNING GAINFUL EMPLOYMENT (JULY 1988-JULY 1989)
BATTLE CREEK, MI
• Office Manager
EDUCATION
ROLM SIEMENS CORPORATION, INC.
• ROLM 9751 and ROLM PhoneMail System Administration
• ROLM9751 Advanced System Administration
• ROLM Traffic Analysis and Administration
KELLOGG COMMUNITY COLLEGE
• Associate Degree in Applied Science - Executive Secretary (Magna Cum Laude)
BELLEVUE HIGH SCHOOL
• Graduated with honors
REFERENCES
• Available upon request