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Customer Service Sales

Location:
Johnson City, NY, 13790
Posted:
November 03, 2010

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Resume:

Lori B.Zurbruegg

*** ******** ** ***. * - **

Johnson City, NY 13790

607-***-****

abibl2@r.postjobfree.com

Objective: Skilled, hard working self motivated individual with prior experience seeking a public

contact position.

Relevant Experience:

Retail Sales Lead

• Supervised and coordinated the activities of personnel engaged in the laying out

and assembling of displays.

• Developed layout, selected theme, colors and props to be used.

• Supervised and managed 8-13 employees in plan-o-grams, merchandising and

visual standards.

• Trained and managed 8-13 associates and achieved significant improvements in

their productivity.

• Supervised 8 - 13 employees, scheduled work hours, resolved conflicts.

Cashier

• Received cash, checks and completed credit-card transactions from customers

and employees.

• Disbursed funds and recorded financial transactions.

• Counted money to verify amounts and issued receipts for funds collected.

• Compared totals on cash register with amount of currency in register to verify

balances.

• Endorsed checks, and listed and totaled cash and checks to prepare bank deposit

slips.

• Directed and coordinated activities of subordinate managerial personnel involved

in operating retail chain stores in assigned area.

Customer Service

• Recorded orders for merchandise and service.

• Provided information to and interviewed customers, claimants, employees and

sales personnel. Resoled cutomer complaints

• Received, counted and paid out cash.

• Restructured and improved daily operations for service staff.

Work History: Owego Farm & Home Owego, New York

Cashier 2007 to 2010

The Pool Company Endwell, New York

Girl Friday 2004 to 2007

Sears Roebuck & Company Johnson City, New York

Sales Lead

HS Diploma 1988 to 2004

Education: Fairport High School Fairport, New York



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