Administrative Assistant Project

Helen N. Stewart

Tel: 757-***-****

Email: **************@*****.***

Professional Summary

Innovative, solutions-driven Administrative data and event support with

over 14 years of experience, linking people, experiences and technology to

enhance operational effectiveness.

. Strong oral and written communicator, comfortable presenting to

corporate leaders

. Outstanding relationship builder and mentor for high performance cross

function teams.

. Practices the powerful tool of communication to empower and challenge

the project team to reduce errors, increase performance, and exceed

customer expectations.

Key Competencies

Customer Relationship Management Scheduling (MS Project 2000)

Excellent oral and written Event Planning

communication Process Flows (Visio and iGraphics)

Change Management Business Process Reengineering and

Improvement

Professional Highlights

In February 2005, returned to Ferguson Enterprises, Inc. and gained

additional responsibilities with the corporate environment.

Supported civil servant and contracts as part of NASA's $861M eight-year

Program to implement a single integrated business solution across 10

separate NASA locations. The Program and its eleven Projects are

strategically designed to unify the financial, budget, travel, and

logistical businesses for the entire Agency and to provide real-time and

accurate data for management decision making.

Ferguson Enterprises-Corporate Headquarters

September 2005 -Present

Executive Administrative Assistant

Report directly to the VP of Commercial Sales and VP of Hospitality and

Government Administration. Provides support for respective department

heads. Responsible for reviewing all incoming time sensitive

communication, including emails, to ensure priority items are acted upon

in a timely and professional manner. Liaison with executive's direct

reports, and other senior executives as required. Manage heavy calendar,

email, phones and travel scheduling. Organize programs, events, meetings

or conferences by arranging facilities and caterers, issuing information

or invitations, coordinating speakers and controlling event budgets.

Prepare executives expense reports, reconcile corporate credit card

account(s), administer & update department attendance records. Maintain

confidential files, records and other information with complete

discretion. Demonstrates superior organizational and prioritization

skills with the ability to manage multiple priorities and plan work

activities efficiently to meet deadlines and high-level goals

Data Support

Administrative assistant for the Business Information Dept responsible

for assisting Information Analysts in initial scrubbing and ongoing

monitoring and maintenance of metadata, data quality, and processes

related to Data Warehousing and Corporate Information. Also, coordinated

all logistics for group and team building events as well as travel,

catering coordination and negotiation

Key Accomplishments:

. Departmental reporting needs for both Market Research and Business

Information

. Review and comparison reporting of all nine monthly and yearly

Marketing dept budgets to Director of Marketing

. Coordination of COGNOS Power User Training by business group and

region

. Liaison for outside contractor hired to assist with data cleanup

Associate Program Manager

Worked closely with Program Manager to develop Product planning and the

execution of marketing plans, which help identify customer product needs.

Responsible for measuring existing approved programs, as well as conducting

and analyzing customers and markets.

Key Accomplishments:

. Responsible for all new product adds to system for internal and

external purchase

. Assist in the coordination and communication of vendor promotions

. Addressed distribution issues and vendor concerns as they related

to product strategy and program issues

. Responsible for internal communications regarding program changes

NCI Information Systems March 2002

-September 2005

Business Analyst

Business analyst for the Integrated Asset Management Project focusing on

the software configuration and the business processes surrounding

material acquisition, inventory management, and warehousing.

Key Accomplishments:

. Identified, understood and flowcharted the current "as-is" business

processes related to Materials Acquisition for all Wave 1 project

activities at Langley.

. Identified potential business process gaps as well as all the

Langley Management System forms, reports, and systems impacted by

the implementation of SAP.

. Commuted to NASA Project Agency at Marshall Spaceflight Center in

Huntsville, Alabama two weeks every month learning SAP,

representing Langley's current business processes, and testing

configuration changes.

Change Management Lead

Captured and provided metrics and distributed communications Center wide

on previously implemented Program modules.

Key Accomplishments:

. Responsible for presentations to various groups including Financial

Users Network Forum, Point of Contact meetings, and Business

Process Owners meetings.

. Completed weekly status updates, drafted end user communications,

assisted in review of new software functionality.

. Posting and maintaining current website information on both the

Langley website and the Center wide website.

. Awarded a Certificate of Appreciation by the NASA Center Director

Education/Training Highlights

Graduated Raytheon Leadership Institute

Proficient in Word, Excel, PowerPoint, Outlook, HTML, Visio, Project,

OneNote, and Publisher

Member of the Project Management Institute

Completed Foundations of Project Management Course from the Project

Managers Institute Effective Communication Skills Workshop

Contact this candidate