Human Resources Manager
Resume:
KEITH PARKER, PHR
Hernando, MS*****
Email: **********@*******.***
SUMMARY
An organized, self-directed Human Resource Professional with strong
generalist experience. Key strengths include developing effective teams,
creating effective communication strategies that promote employee relations
and fosters a workplace of trust and openness. Extensive start-up
experience. Seeking a challenging human resource position in a value-
oriented company. Have earned progressively more responsible roles.
PROFESSIONAL EXPERIENCE
ACCO Brands, Booneville, MS
HR Manager 12/06 - Present
Responsible for all HR functions for 2 manufacturing facilities and a
distribution center with approximately 550 employees.
. Responsible for organizational development and staffing start-up
manufacturing facility relocated to Booneville, MS
. Created and implemented structured interview process including
developing structured interview guides and developed and delivering
interview training for hiring managers.
. Work as part of organizational design and reorganization of an
additional manufacturing facility, moving to a lean manufacturing
system.
. Implemented a direct hire model that saved the company $200,000
annually by accessing state/federal training programs.
. Developed assessment tools to help ensure skills alignment with new
automation/manufacturing system.
. Developed and implemented training modules for front line
supervisors/managers.
. Responsible for staffing all 3 facilities, hiring approximately 350
employees during 2007.
. Develop and conduct new leader assimilation.
. Highly engaged with employee relations.
. Moved organization to a paperless application process (salaried).
. Serve on Policy and Procedures team, responsible for
establishing/standardizing policies corporate wide.
. Responsible for implementing new HRIS system, including establishing
system requirements as well as training managers/supervisors on the
system.
. Partner with local community college to develop skills trade intern
program.
. Facilitate DDI management curriculum to Supervisors, Managers, and
Directors.
The Home Depot/YoW, Baton Rouge, LA -
Operations Manager 5/06-12/06
Human Resources Manager, 2004-2006
Responsible for all human resources function for two distribution centers
for The Home Depot/YoW. Interim HR Manager for start-up in DC in Maryland.
Responsible for staffing, training. and government compliance for 4 DC's
and a call center. Certified 360( coach, Train the Trainer certification,
Six Sigma.
Other Duties:
. As Operations Manager have full responsibility for 2 shifts with 4
direct reports and indirect responsibility for 45 associates.
. Coach Managers/Supervisors regarding employee relations issues.
. Conduct monthly training to 3 levels of associates.
. Conduct new leader assimilation.
. Recruiter for 2 DC's.
. Develop training company wide for supervisors/managers.
. Coach managers/supervisors on employee relation's issues.
. Develop training curriculum for Non supervisor associates.
. Conduct team-building exercises with all levels of associates.
Key Accomplishments:
. Helped develop strategy for reduction in workforce saving
approximately $832,000.
. Develop metrics that enabled better staffing levels allowing for the
elimination of the overnight shift.
. Reduced turnover by 50% through employee relation's initiatives.
. Sent to start-up DC to turn around human resource issues (staffing,
employee relations, safety).
. Helped reduce lost-time accidents by 90% by improving safety awareness
and accountability.
. HRIS PeopleSoft conversion of 2 DC's.
. Developed key HR metrics.
USCO Logistics, Tampa, FL -
Human Resources Generalist 2003 - 2004
Responsible for ensuring compliance with all state and federal laws
regarding FMLA, FSLA, EEOC, and Workers Compensation for a 500-employee,
500,000 sq. ft. distribution center operating 24/5. Main duties include
coaching supervisors/managers regarding discipline, employee relations, and
workers compensation.
Other Duties:
. Facilitated employee relations training with supervisors/managers.
. Conduct all new hire orientation.
. On-site benefits specialist.
. Investigate claims of discrimination, harassment, and loss prevention.
. Strong Kronos experience.
. Process unemployment claims.
. Employee relations specialist
. Track turnover/retention.
Key Accomplishments:
. Improving payroll accuracy form 88.5% to 99.5% by implementing better
control mechanisms.
. Decreased lost time accidents by 5% by improving communication between
employees and supervisors.
. Implemented processes that delivered greater consistency in
hiring/promoting practices.
. Created tools to ensure temporary staffing needs were met in a timely
manner.
. Developed tools to improve absentee tracking.
The Tampa Tribune, Tampa, FL
Human Resources Benefits Specialist 2000 -2002
Was responsible for benefits administration for approximately 600
employees. Conducted new hire orientations and counseled employees on
benefits related matters. Produced pension earnings reports for pension
administrator. Updated employee profiles using PeopleSoft information
system. Issued COBRA notification and maintained active COBRA file. Was
member of employee relations committee. Was an active member of United Way
committee.
Key Accomplishments
. Updated employee orientation program, which resulted in more timely
enrollment and improved benefit participation. Improved scores for
benefits orientation to the highest level since measures were
implemented.
. Identified procedural inconsistencies among Benefits Representatives.
Initiated, developed and wrote a new procedures manual directed at
eliminating inconsistencies.
. Conducted open enrollment meetings and created presentation and
communication material.
. Integral 401K-transition team member. Developed communication
material and conducted employee communication meetings.
. Administered and processed payroll using PeopleSoft application.
Pollution Control Industries, Memphis, TN
Human Resources Representative 1999-2000
Developed the Human Resource function for this 65-employee production
facility. Directed all recruiting and hiring efforts. Processed
unemployment claims for the facility. Managed vacation and attendance
records. Edited time clock information for all hourly employees. Assisted
in the update of job descriptions plant-wide. Facilitated the performance
appraisal process. Processed all employee benefits programs.
Key Accomplishments
. Developed supervisor training needs assessment.
. Wrote and implemented key Human Resources policies.
. Developed an Incentive Tracking system that provided more accurate
and timely payouts for monthly attendance incentive.
. Established and implemented a Progressive Discipline System.
. Implemented a structured recruiting and interviewing process
focused on objective job related measures.
. Assisted with writing employee handbook.
Weyerhaeuser, Olive Branch, MS -
Human Resources Assistant 1999
1. Analyzed payroll information and identified personnel issues
attributing to plant overtime. As a result, absentee tracking and
vacation planning improved.
2. Implemented recruiting methods that improved the qualified
applicant rate by 75% while increasing the quantity of applicants
by 50%.
3. Prepared 1999 Affirmative Action Plan.
4. Organized, facilitated, and coordinated all interviews of hourly
production employees.
5. Developed safety communications and wrote a severe weather plan
implemented plant wide.
EDUCATION/PROFESSIONAL DEVELOPMENT
BBA with concentration in Human Resource Management - University of
Memphis,
August 1999 Cumulative GPA 3.73 (4.0 scale).
Society for Human Resource Management
"Making a Difference" Management Training
"Train the Trainer" Diversity Training
United Way Campaign Coordinator Training
HILLTOP Community outreach volunteer
Junior Achievement Classroom Volunteer
Six Sigma Training
Lean Production Training
Certified DDI Management Facilitator
HONORS/AWARDS/ACCOMPLISHMENTS
Magna Cum Laude-University of Memphis, 1999.
Member Phi Kappa Phi National Honor Society.
Completed undergraduate degree in two and one-half years, while maintaining
employment of 25 hours weekly
COMPUTER SKILLS
Experience using Microsoft Office, Outlook, Explorer, Kronos, and
PeopleSoft.
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