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Customer Service Representative

Location:
Leesville, LA, 71446
Posted:
October 15, 2010

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Resume:

R eynett Patton

**** ** ******* **** *** *

Leesville, La 71446

Email: r *************@*****.***

323-***-****

JOB OBJECT I V E:

Seeking a Customer Service Reprenstative position, offering excellent skills in customer relations.

Very dependable, punctual and organized

SK I L LS AND AB I L I T I ES:

Accurate typing (45wpm) excellent customer service skills

Multi-phone lines Data Ent ry, Create Documents

WORK EXPER I E NCE:

I n-home Care Los Angeles, CA

02/09 -11/09 Care Provider

Assist clients with day to day activities such as bathing, meds, meals and transportation.

Pace Early Childhood Education Los Angeles, CA

07/08 - 01/09 Temporary Position Administrative Assistant

Type reports and creates documents for Manager and Site Supervisors, fax, copied, multi-phone lines,

l aminated educational material if needed.

Bank of America Loves Park, I L

10/03 – 02/08 Customer Service Representative

Assisted customers with increasing lines of credit, credit applications, balance t ransfers and ACH

d irect deposits.

A T&T WorldNet, Long Distance Hollywood and Burbank CA

12/99 - 06/03 Customer Service Representative

Provided account maintenance for AT&T internet service provider (ISP)

Updated credit cards, long distance billing, calling cards and troubleshooting

ACCO MPL IS H M E N TS

Certified training for Bank of America, AT&T

Civil Service for State of I llinois, Employment Security, 12/75 – 08/87

Career Planning & Preparation Certificate - Los Angeles, CA

Assistant Program Director, House of the Redeemed, Compton CA 4/92 – 12/99

E D UCAT IO N

Southwest College, Los Angeles, CA – 2009

Cerritos College, Norwalk, CA – 1999

Career College of America, Southgate, CA – 1997

William Dawson Skill Center, Chicago, I L - 1975

Richard T Crane High School, Chicago, I L - 1974

E mail: r *************@*****.***

323-***-****

JOB OBJECT I V E:

Seeking a clerical position, offering excellent skills in customer relations. Very dependable, punctual

and organized

SK I L LS AND AB I L I T I ES:

Accurate typing (45wpm) excellent customer service skills

Multi-phone lines Data Ent ry, Create Documents

WORK EXPER I E NCE:

I n-home Care Los Angeles, CA

02/09 -11/09 Care Provider

Assist clients with day to day activities such as bathing, meds, meals and transportation.

Pace Early Childhood Education Los Angeles, CA

07/08 - 01/09 Temporary Position Administrative Assistant

T ype reports and creates documents for Manager and Site Supervisors, fax, copied, multi-phone lines,

l aminated educational material if needed.

Bank of America Loves Park, I L

10/03 – 02/08 Customer Service Representative

Assisted customers with increasing lines of credit, credit applications, balance t ransfers and ACH

d irect deposits.

A T&T WorldNet, Long Distance Hollywood and Burbank CA

12/99 - 06/03 Customer Service Representative

Provided account maintenance for AT&T internet service provider (ISP)

Updated credit cards, long distance billing, calling cards and troubleshooting

ACCO MPL IS H M E N TS

Certified training for Bank of America, AT&T

Civil Service for State of I llinois, Employment Security, 12/75 – 08/87

Career Planning & Preparation Certificate - Los Angeles, CA

Assistant Program Director, House of the Redeemed, Compton CA 4/92 – 12/99

E D UCAT IO N

Southwest College, Los Angeles, CA – 2009

Cerritos College, Norwalk, CA – 1999

Career College of America, Southgate, CA – 1997

William Dawson Skill Center, Chicago, I L - 1975

Richard T Crane High School, Chicago, I L - 1974

References Upon Request



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