Customer Service Manager
Resume:
Janet C. Skeens
abibgr@r.postjobfree.com
Office Assistant~HR Generalist~Customer Service
Possess extensive history of providing professional and reliable office
support in the following areas:
( Accounts Payable/Receivables ( Payroll ( Filing
( Inventory Mgmt ( Data Entry ( Order
Processing
( Customer Service ( Bookkeeping ( Notary Public
PROFESSIONAL EXPERIENCE
MORGAN BROS SUPPLY 1997-2010
Office Manager
Provided general business and HR support for owner and 5 branches
. Performed accounts payables/receivables duties for main office and 4
branch offices
. Provided customer service for main office
. Managed daily banking activity for main office
. Provided HR support for employee records and managed weekly payroll
. Handled phone calls, filing, and mailing for main office
. Maintained office and janitorial supplies for main office
. Assisted with annual inventory reporting and auditing
TOP FOUR CORPORATION
1996 - 1997
Bookkeeping
Provided bookkeeping and general office duties
. Performed accounts payable/receivables duties
. Invoice management
. Data Entry and Filing of office documents
KOLB COUNTRY SAUSAGE INC
1989 - 1996
Office Manager
Provided general business, sales, and inventory assistance to owner and
office
. Performed accounts payable/receivables duties
. Provided inside sales support
. Planned weekly production schedule
. Provided Customer Service support
. Inventory Control
. Delivery Routing
. Order processing
. Data Entry and Filing of office documents
PERSONAL CYCLE SERVICE
1987 - 1989
Office Manager and Parts Manager
Managed office, showroom, and parts dept
. Provided Customer Service and Sales Support for showroom traffic
. Ordered parts and tracked deliveries
. Managed Inventory
. Managed tag and title work
. Handled Warranty Claims
. Bookkeeping
. Maintained office supplies
. Data Entry and Filing of office documents
SPERY AND HUTCHINSON COMPANY
1984 - 1987
ASSISTANT MANAGER
Managed 8 employees while providing customer service support,
shipping/receiving duties, and light bookkeeping
. Managed eight employees ranging from part time to full time
. Provided customer service on sales floor
. Processed orders
. Assisted with shipping and receiving dept
. Bookkeeping
. Filing and general office duties
CERTIFICATIONS AND TRAINING
COMPUTER SOFTWARE APPLICATIONS
Daytona State College
Completed 1996
NOTARY PUBLIC
State of Florida
Certified in 1986
EDUCATION
PARAMUS HIGH SCHOOL
Paramus, New Jersey
High School Diploma received 1969
Excellent References Available Upon Request
Contact this candidate