Maintenance Customer Service
Resume:
Ron Willis
Sulphur Springs, TX *****
Email: **********@*******.***
MAINTENANCE TECHNICIAN-PLANNER-DIRECTOR-TECHNICAL SUPPORT
OBJECTIVE
Seeking further challenges as a Maintenance Technician, Planner, Director,
or Technical Support where my experience will be utilized and advanced.
BACKGROUND
Maintenance Planner - Coordinator - Technician, responsible for working
with production schedulers and process coordinators to schedule PM downtime
for maintenance repairs and issuing work orders. Receive requests for
maintenance services - work with purchasing to obtain necessary parts and
supplies needed for scheduled repairs. Maintain the SAP Maintenance Module
and CMSS software. Hands on technical repairs and training of others in
the maintenance department.
TECHNICAL QUALIFICATIONS
Certificate for AC & DC Motor Controls Training, How to Lead a Team,
Certificate for Eurotherm 590 DRV Training, Certificate for DCM Training,
Certificate for CPR Training, Electrical License, Certificate for AutoCAD
Training, Certificate for Report Writer Training, Certificate for Allen-
Bradley PLC Training, Certificate for MicroMain Maintenance Software
Training.
Typing . . . 70 wpm
Operating Systems . . . MS-DOS, Windows, Linux
Database . . . Microsoft Access
Spreadsheets . . . Lotus, Excel
Word Processors . . . WordStar, Amipro, WordPerfect, Word for Windows
CMMS {Computerized Maintenance Management Software} . . . MicroMain,
Mainsaver
Other . . . AutoCAD, Machinist, HVAC, Journeyman Electrician
SUMMARY OF ACCOMPLISHMENTS
Create and launch the Bryce Maintenance Intranet to improve internal
communication company wide.
Created software applications that automated work-related processes such as
generating work orders.
Developed computer engineering test tools.
Correlated and verified technical information and communicative style in
test procedures written by engineers/technical writers.
Designed tracking systems for work done on heavy machinery.
Analyzed, developed and implemented new work-related quality processes to
improve efficiency rate of maintenance department.
Wrote database application to track problems on machinery and to generate
reports on outstanding problems.
On-hands repair of production equipment related to the packaging industry.
CAREER HISTORY
Flowserve Corporation 4/16/06 - 4/20/09
http://www.flowserve.com/ 1511 S. Jefferson St., Sulphur Springs, TX
75482 903-***-****
Job functions while employed at Flowserve were:
Maintenance Technician - PM, Troubleshoot and repair all production
equipment used for manufacturing flow-control products, (valves).
Bryce Corporation 6/24/91 - 2/16/06
http://www.brycecorp.com/ 450 S. Benton St., Searcy, AR 72143 Ph-
Job functions while employed at Bryce were:
Maintenance Planner - Responsible for . . .
Receiving requests for maintenance services and creating a work order.
Working with the production scheduler and process coordinators to schedule
PM downtime and maintenance repairs, issuing work orders for the same.
Working with purchasing to obtain necessary parts and supplies needed for
scheduled repairs.
Maintaining the SAP Maintenance Module and CMSS software.
Maintenance Lead - Oversee and assist 23 maintenance technicians.
Maintenance Technician - PM, Troubleshoot and repair all production
equipment including Egan Laminators, W&H and Kidder Printing Presses,
Titan, Kampf, and Dusenberry Slitting Machines, Stanford and Ash Doctor
Machines, Biefebbi, Anderson and Vreeland Plate Mounting Machines,
Caterpillar, Dayton, Toyota, Hyster, and Kamatsu Forklifts, . . . Hoists,
Bailers, HVACR . . . also maintained inside plant utilities, (electric,
gas, water)
Land O Frost 7/1/87 - 6/24/91
http://www.landofrost.com/ 911 Hastings Avenue, Searcy, AR 72143 Ph-
Job functions while employed at Land O Frost were:
Maintenance Lead - Oversee and assist 5 maintenance technicians.
Maintenance Technician - PM, Troubleshoot and repair all production
equipment including TEC and CRYOVAC packaging machines, Metal-Detectors,
Berkel slicers, Robotics for package handling, box makers, and conveyor
systems.
Daniel Construction Company 7/1/81 - 4/24/87
http://www.fluor.com/ One Enterprise Drive, Aliso Viejo, CA 92656
Ph-949-***-****
Job functions while employed at Daniel Construction Company were:
Apprentice Electrician - Construction of Coal-Gasification project
contracted to Tennessee Eastman Co. in Kingsport, TN.
Apprentice Electrician - Construction of Arkansas Eastman project
contracted to Arkansas Eastman Co. in Batesville, AR.
Enterprise Electronics 8/1/79 - 4/24/81
http://www.radioshack.com 1001 Highway 25B Heber Springs, AR
72543 Ph-501-***-****
Job functions while employed at Enterprise Electronics were:
TV and other electronics repair - Troubleshoot and repair TV sets and other
electronic equipment for customer service after completing an electronics
course at Foothills Vocational School in Searcy, AR.
CMMS
MP2 http://www.datastream.net/english/products/mp2.aspx
MP2 provides the maintenance department with the ability to track work
orders, PM's, inventory, purchasing, labor, reporting & analysis.
I have 2 years of experience in the use of MP2 while employed a Flowserve
Corporation.
MicroMain XM ver 6.0.636 http://www.micromain.com/
MicroMain XM provides automated work orders, preventive maintenance
scheduling, asset histories, inventory and budget control, fleet
management, comprehensive reports.
I have two years of experience in this CMMS after completing the training
course in Austin TX. and setting up the program for custom operation.
Mainsaver ver 4.2x15.3d http://www.mainsaver.com/
Mainsaver's CMMS solutions include: maintenance optimization and enterprise
asset management to deliver the information and knowledge required to
operate a businesses efficiently and effectively.
I have 13 years of experience in this CMMS in which I overlapped and
replaced with MicroMain XM while employed at Bryce Corporation.
PLC Experience
Over the past 22 years I have installed, programmed, troubleshot and
repaired several different brands of programmable logic controllers used
for machine operation, primarily Allen-Bradley & Siemens. I have attended
program training for Allen-Bradley & Siemens.
Allen-Bradley
PLC5, SLC100, SLC500, PICO, MODICON
Siemens
Simatic S5 135U, Simatic S5 115U, Simadyn D, Sirotec
FANUC
PLC Series 6 through 21, Servo's, Motors, Encoders, etc.
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MAINTENANCE TECHNICIAN-PLANNER-DIRECTOR-TECHNICAL SUPPORT
Ron Willis
242 CR 1211
Sulphur Springs, TX 75482
**********@*******.***
SUMMARY:
I have overseen and assisted up to 23 maintenance technicians in a
manufacturing environment.
I've preformed technical instillation, service, and repair of commercial
and industrial equipment.
My skills include extensive and diversified computer hardware and software
knowledge in personal computers and Programmable Logic Controllers.
I have experience in computer and PLC testing, investigative and research
skills in machine operation and troubleshooting. I've had many years of
experience in word processors, operating systems, database and spreadsheet
software applications, and machine tool software and hardware applications.
Some of my accomplishments have been the creator of an Intranet based
Maintenance Information and Diagnostics Tool used to improve internal
communication company wide.
I have trained on and instituted software applications for the company that
have automated work-related processes such as generating work orders.
I have developed computer engineering test tools on the job. I have
correlated and verified technical information in a communicative style for
test procedures written by engineers and technical writers. I have
designed tracking systems for work preformed on heavy machinery to analyze,
develop and implement new work-related quality processes to improve the
efficiency rate of the maintenance department. I've written database
applications to track problems on machinery and to generate reports on
outstanding problems. I have done hands-on repair of production equipment
related to the packaging and food processing industry and have worked in
the manufacturing environment for 22 years.
Safety and following instructions are extremely important to me.
If you can utilize my abilities in any of these ways, please accept my
request.
Thank you,
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Ron Willis
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