Raymond M. Gorsline *** Brittania Way

Rockford, Illinois

Home: 815-***-**** Cell: 815-***-**** email:

abibe1@r.postjobfree.com

Objective

Seeking a challenging career as an information technology director,

network administrator, or network design and

implementation specialist with a progressive organization that provides

opportunities for growth, and continuing education.

Education

Northern Illinois University, DeKalb,

IL Oakton Community College, Des

Plaines, IL

B.S. Degree - Computer Science - May 1991 A.S.

Degree - Business - December 1986

Skills Summary

Software/Tools/Languages

Citrix Metaframe Microsoft SQL Server 8.0 MS Active Directory

Microsoft Exchange Microsoft Windows MS 2-3K Server DNS/DHCP

Server 98,2K,XP,Vista

MS NT 4.0 Server / Symantec Ghost/Aconis Microsoft Front Page

Wkstn TrueImage Express

Microsoft Office Novell NetWare 4 Microsoft DOS 3.0-7.0

2007/03

Inprise Interbase 5.0 Microsoft Visual Basic 5.0 Crystal Reports Pro 9.0

/ 6.0

Microsoft IExplorer Fortran, COBOL, Assembler, Microsoft Outlook 2003

7.0 Pascal, C++ Unix Scripting

Oracle 10g

Hardware

Cisco Wireless RF SonicWall TZ190 Firewalls Cisco, DLink, 3Com

Bridges Switched 10/100/1000 Ethernet Switches

Cisco Pix 506 Firewall Compaq Proliant Servers

HP Laptops / Desktops Dell Laptops / Desktops HP Jet Direct Cards /

Service Boxes

All IBM PC Compatibles HP Inkjet / Laser Printers Wireless Broadband

Service Routers

Network Cat 5/6 Wiring HP 3000 Servers - MPE/ix

Certifications

CompTIA A+ HP / Compaq Accredited

Platform Specialist

Continuing MCSE - Networking Essentials Continuing CompTIA

Network +/Security +

Training

Instructor Led Training

Management & Leadership Strategies for Todays Managers.

Chronology of Experience

Health Conservation Incorporated November 2003 to Present

Industry: Industrial - Health Conservation Incorporated

Position: Network Administrator

Environment: Windows XP, 2000 Server, Small Business Server 2003,

Toshiba / Dell Laptops, Avaya/Lucent Systems

Tools: Windows XP Clients, Active Directory, Symantec Ghost, SQL Server

7.0, MS Exchange/Outlook 2003, MS Office XP

Responsible for maintaining and repairing all internal network hardware

including HP 4050,4550,8100,9000 printers, fax machines, telephone

equipment, PC's, servers, mobile laptops, and various office equipment

including binders and copy machines.

Perform daily network administrative functions for a 5 server / 25 PC, 50

mobile laptop network and provide help desk level support to 30 field

technicians on a 24/7 basis. Responsible for nightly backups/tape

rotation schedules, all user software and hardware support, software

rollouts, laptop/pc imaging,

upgrades/installations/testing/repairs/troubleshooting. Also responsible

for office Lucent Partner telecommuncations system extension

expansion/cabling/troubleshooting/repair/programming and external Sprint

cell phone voice/data communications.

Recently coordinated and executed a 2 day corporate move to new building.

Responsible to build and move all employee profiles to new Avaya phone

system/provide training, adjust new internet/firewall settings on Cisco

Pix, and bring 5 servers and 25 workstations back on line without

downtime. This project included planning, scheduling and coordinating

multiple vendors, office personnel, and building contractors to perform

office 110v wiring, network cabling, burglar/security system wiring.

Performed extensive server room and employee work area design including

details such as 110v circuit placement and proper amperage for devices,

telecommunication and data connection drops.

Wrote specifications, negotiated preferred pricing, ordered, and built 25

Dell notebook computers for mobile audiometric data processing to meet

OSHA industrial requirements. Replaced and reconfigured all mobile

telecommunications equipment which allows technicians to send data in

from the field remotely, saving the company thousands in yearly FedEx

charges. Negotiated cellular communications contract with Sprint to cut

charges in and implement internet access via new equipment. Project

was completed on time, under budget, and without incident or downtime.

Provided extensive training for 30 technicians on Microsoft XP, Office

XP, Internet Explorer, Firewall, Security and Virus scanning definitions

as well as notebook, use, care, and potential hazards with related

equipment.

Rockford Gastroenterology June 2002 to November 2003

Industry: Healthcare - Rockford Gastroenterology

Position: Information Systems Director

Environment: Windows 95, 98, NT 4.0, 2000 Pro/Server, XP

Tools: Citrix Metaframe, Symantec Ghost, SQL Server 7.0, MS

Exchange/Outlook 2000, MS Office XP

Perform daily management and network administrative functions for a 4

server / 75-workstation Windows 2K/NT 4.0 environment. Responsible for

critical nightly backups, software upgrades/installations, network

administration, PC / HP printer troubleshooting/repair, and employee and

contract vendor management for 13 physician practice. Responsibilities

include new employee orientation, reviews, and task delegation.

Successfully completed 70 workstation Windows 98 to 2K conversion.

Successfully transitioned entire organization's major Medical practice

System and Medical Billing System to a new vendor/platform on schedule

and without incident or downtime. Organized workflow areas,

moved/rewired/reconfigured printers and workstations to reduce employee

foot traffic and increase productivity.

Compuware Corporation September 2000 to June 2002

Industry: Healthcare - Rockford Health System Duration: 10 Months

- Contracted Consultant

Position: Network Technician / Help Desk Support Agent

Environment: Novell NetWare, Windows 95/98, Windows NT, Windows 2000

Tools: Norton Ghost, McAfee Remote Desktop, MS Outlook 98, MS Office 97

Supported Windows NT workstations and a variety of hospital software

packages. Performed hardware maintenance, hardware repair, and software

upgrades. Coordinated department PC and printer moves along with

inventory and asset tracking. Used Norton Ghost to create base images for

multiple PC deployment. Configured workstations within specified domains

and adjusted administrative rights and shares. Also performed printer

repairs on HP Laser and inkjet printers.

Provided hardware and application software support for 1500 user WAN.

Responsibilities included help desk and diagnostic phone support,

installing and configuring software upgrades, setting up user e-mail

accounts, and creating and changing network printer queues in Windows NT

and Novell NetWare environments. Tasks also included on site repair of

Compaq PCs and all lines of HP Laser and Inkjet printers as part of a

seven-technician team.

Industry: Manufacturing - J.L. Clark / Clarcor Duration: 2 Weeks

- Contracted Consultant

Position: PC Support

Environment: Novell NetWare, Windows 95/98, Windows NT

Tools: Lotus Notes, MS Office 97, HP Jet Direct

Provided PC support and Lotus Notes documentation changes for VLAN

transition. Assisted with configuration changes for 50 workstations to

obtain IP addresses dynamically using DHCP. Assisted with HP jet direct

configuration when printer parameters changed. These adjustments allowed

the subsidiary's network to be separated from its parent company for

security and billing purposes.

Industry: Manufacturing Duration: 2 Months - Contracted

Consultant

Position: PC Support

Environment: Novell NetWare, Windows 95/98, Windows NT

Tools: MS Office 97, MS Access, Seagate Crystal Reports 7.0

Performed phone diagnostics and on-site repairs. Provided end-user

support on various Microsoft Office products and Seagate Crystal Reports

7.0. Assisted sales account managers with client site analysis for

WAN/LAN designs, and various hardware quotes. Completed studies to

achieve A+ certification.

Debes Corporation March 1996 to September 2000

Industry: Healthcare Duration: 4 Years

Position: IT Director / Network Administrator

Environment: Windows 95/98, Windows NT Server, HP 3000 Server

Tools: MS Office 97, MS Visual Basic 5.0, Borland C++, Inprise

Interbase 5.5, Cognos Powerhouse

Performed payroll and billing functions for entire organization. Wrote

and debugged several existing Powerhouse applications to streamline

payroll and billing operations on HP 3000 platform. Wrote a bank to A/P

check reconciliation program in C++ that reduced check-clearing labor

from 30 hours to 5 minutes each month. Utilized MS Visual Basic to create

a Kronos to HP 3000 interface that eliminated the need for physical disk

uploads. Performed Quicken, Interbase, and hard drive recoveries for

accounting department. Maintained all system backups and disaster

recovery plans. Planned and guided IT department through a smooth Y2K

transition with no incident.

Performed daily network administrative functions for a 50-workstation

network in an NT environment. Rewired three separate buildings with

category 5 cable, which served as temporary HP terminal serial

connections until full conversion to PCs. Installed three-tier Windows NT

4.0 network and performed extensive report writing in Powerhouse for data

conversion between the HP 3000 and NT environments. Replaced HP 3000

terminals with PCs and replaced serial connections with switched 10/100

Ethernet. Installed and configured network cards in over 50 PCs and

upgraded CPUs and memory modules. Designed and implemented Aeronet Radio

Frequency to replace existing telecom 56K WAN connections, which

increased performance and created a substantial yearly savings.

Continental Healthcare Systems Februrary 1992 to March 1996

Industry: Healthcare Duration: 4 Years

Position: Programmer / Analyst

Environment: Windows 3.11, Windows 95, Compaq Desktops

Tools: MS Office, MS Visual Basic 4.0, Borland C++, Borland Paradox, TI

Pascal

Wrote & debugged Hospitals Materials Management software using Pascal on

TI 990 Platform. Responsibilities included maintaining all system

backups, writing custom code for hospitals, maintaining module

documentation, providing technical support, and QA before general

releases. Created and administered ten user network for simulating test

environment and provide support for Microsoft Office applications.

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