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Customer Service Human Resources

Location:
York, PA, 17401
Posted:
November 03, 2010

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Resume:

717-***-****

** *. **** ****** *** Floor ● York, PA 17401 ● 717-***-**** ● abibc9@r.postjobfree.com

717-***-****

717-***-****

717-***-****

Roselyn Medrano

CAREER OBJECTIVE

Seeking a position in a respectable firm where I can utilize my skills and become an asset to the company.

EDUCATION

November 2010 YTI PA

Career InstituteYork,

Associates in Specialized Business Degree Major: Business Management

SKILLS & QUALIF ICATIONS

• Certified with honors by the American Hotel & Lodging Association to Manage Hospitality and Human Resources

• Bilingual in Spanish

• Proficient in Microsoft Access, Publisher, Visio, and Project

• Expert experience in Microsoft Word, Excel, Power Point and Outlook

• Great Communication Skills

• Familiar with basic Accounting

• Type 60 WPM

• Project Management experience

• Super Interpersonal Skills

PROFESSIONAL EXPEREIENCE

August 2010 – Present Asper Insurance Agency

Internship: Assistant Marketing Manager York, PA

Responsible for all the advertising and marketing sections of the company. Interface with different businesses and get

approvals for advertising, as well as prepare billing invoices and gathering information for insurance quotes. Interact with

potential clients about their insurance needs as well as businesses to get information on new ideas and marketing tools.

M ay 2009-June 2010 F reedom Wireless

Account Executive York, PA

Sales of Verizon Wireless, FiOS, Home Phone and Internet services. Dealt with troubleshooting phones and customer service.

Took payments and activated services. Kept inventory controlled and trained new employees. Considered a Supervisor/Key

holder as well.

March 2005-August 2008 Dental Health Associates

Receptionist York, PA

Worked in the front office. Scheduled appointments, registered new patients, and processed payments. Filed patient charts,

called patients with appointment confirmations, called patients to collect past due payments, sent faxes and prepared billing

statements. Worked with Microsoft Word, Excel, Publisher, PowerPoint, Access, and Project. Autoclaved tools and set

patients up for exam. Utilized DEN-TECH software.

REFRENCES



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