Cierra Dowell
Cincinnati, Ohio 45238
Cell: 513-***-****
Professional Attributes
. 4 years of office administrative clerical support, basic
computer skills
. Microsoft Office programs and Peachtree expert
. Proficiency in handling high volume of work and busy
organization
. Easily have the ability to work in a team environment,
as well as an individual
. Diplomacy in dealing with people, strong written and
verbal communication skills
. Experienced in presenting presentations and arranging
meetings and conferences
. Provided training to new and existing staff procedures
and guidelines
. Knowledge of all Accounting functions, and awareness in
HR activities, policies, programs, procedures and law
requirements
. Can quickly adapt to new environments and organizations,
capacity of superior organizational skills
. Member of SHRM and Devry University-Southwest Ohio SHRM
Student Chapter
Education: DeVry University
Cincinnati, Ohio
Bachelor of Science in Technical Management
Expected graduation: 2011
Emphasis: Human Resource Management
National College
Cincinnati, Ohio
Business Administration-Management - AA
Graduated:
2010
Accounting - Diploma
Experience: Administrative Support / Receptionist
Cincinnati, Ohio
Crothall at Proctor and Gamble
10/06 to present
. Train and Develop new employees to have exceptional
skills and abilities to meet company needs
. Multi-tasking, organizing files, handling and
prioritizing mail
. Respond to email requests and faxes
. Fielding and routing telephone calls, responding to
customer and vendor inquiries
. Verifying visitors identity and arrange escorts
. Set appointments and reserve meetings for management
. Maintaining customer business needs
. Provide suggestions and solutions to improve work
conditions
Clerical Support/Aide
Cincinnati, Ohio
Communicare of Clifton (HealthCare)
01/05 to 9/06
. Prepared balanced and nutritional meals for the elderly
in a nursing home environment
. Created and maintained a safe and clean area for the
elderly clients
. Ordered supplies, kept accurate logs of clients' meals,
prepared clients' charts, proofread all charts making
sure each one contained the necessary information
. Answered multi-line phones, greeted visitors, made sure
clients' appointments were updated
Clerical Support/General
Cincinnati, Ohio
American Building Maintenance
07/04 to 01/05
. Answered multi-line phones, made sure office was clean
and professional
. Faxed information to clients, organized and set-up
client contracts
. Maintained supplies for building maintenance, made sure
chemicals were properly stored
. Ordered products, entered information into computer
system and maintained petty cash receipts