Manager Customer Service
Resume:
Jessica Brown
Dale City, VA 22193
Career Objective: Intelligent, dedicated, and focused individual seeks employment in areas of
management and retail where I can maximize my management skills, interface with customers
and gain valuable hands-on experience
Professional experience:
Wal-Mart:
06/2010-Present
Manager: Jennifer/Carlos
Phone#: 703-***-****
14000 Worth Ave, Woodbridge VA
Serve as a Sales Associate in all departments, exhibit motivation and dedication by providing the
highest quality of customer service. Provides strong contributions as a highly recognized
associate by displaying knowledge of all departments and always putting the customer first.
Wal-Mart: March 2010-June2010
Manager: Roni/Sam
Phone#: 703-***-****
14000 Worth Ave, Woodbridge VA
Served as an overnight stocker in all departments and was responsible for manager duties as
well.
Wal-Mart: August 2009-March 2010
Manager: Carlos
Phone#: 703-***-****
14000 Worth Ave, Woodbridge, VA
Served as a Department manager of foods and expanded foods and developed stronger
communication skills. Supervised a sales staff of six associates and delegated work to every
individual. Performed the tasks of unloading trucks, inventory control, and held responsible for
promotional advertising. Interfaced with customers to suggest different food selections and
maintain customer satisfaction. Kept the department in good condition by performing
maintenance duties to ensure the safety for all products being sold.
Wal-Mart: January 2009-August 2009
Manager: Jennifer
Phone: 703-***-****
14000 Worth Ave, Woodbridge VA
Served as an unloader and checked in high dollar items. Responsible for separating merchandise
and operating forklifts, pallet jacks to perform given tasks.
Direct Buy November 2008-November 2008
Manager: Mark Harvey
3320 Noble Pond Way
Woodbridge, VA
Phone#: 703-***-****
Served as a Public Relations Representative and communicated through telephone with different
individuals on applying for a membership.
Kohl’s: September 2008- December 2008/seasonal
Manager: Jeff/Bill
13725 Foulger Sq, Woodbridge, VA
Phone#: 703-***-****
Served as an Overnight Stocker, executed the tasks of stocking and properly handling the
merchandise off the truck. Provided excellent service and exceeded job expectations.
JC Penny: October 2007- December 2007/seasonal
Manager: Pat Acock
6699 Springfield Mall
Springfield, VA 22150
Phone#: 703-***-****
Served as a recovery team Member and provided excellent customer service. Assisted in daily
maintenance of the store and assisted customers with questions concerning any of the products
sold by the company.
Education: September 2004- June 2008
Thomas Edison High School
5801 Franconia RD
Alexandria, VA 22310
Phone#: 703-***-****
*Received Diploma
Skills: Computer: Microsoft Word, Excel Interpersonal Skills, And Sales
References available upon request
Contact this candidate