Customer Service Human Resource

Mary Braxton Jenson

Professional in Human Resources: EXAM PASSED

Objective

Exceed expectations by using my human resource knowledge and customer service skills to support, grow and prosper human capital and show

the value I can bring as an Human Resource assistant.

Education

University of North Carolina Wilmington Graduated: May 2010Hoschule Bremen- School of Applied

Cameron School of Business Sciences

Bachelor of Science, Business Administration Bremen, Germany

Concentration: Human Resource Management Summer 2008

Studied Economics and International Business

Involvement

Alpha Phi-Eta Xi Chapter 2006-2010

President

Supervised a group of 80+ women while facilitating weekly meetings to address sorority affairs.

Assisted with the establishment of fraternity programs and policies to improve chapter moral and improve overall operations

Recruited, developed, and inspired members of the chapter through one on one meetings, effective marketing, and delegation of

responsibility to other officers within the chapter.

Represented a walking image of the organization and rewarded “Alpha Phi Woman of the Year”

Vice-President of Program Development

Developed programs and policies for overall programming, scholarship, sisterhood and community service.

Coordinated with members of the local community and the University to implement programs and provide members with networking

opportunities.

Oversaw the New Member Programming of the chapter to ensure that all new members were receiving the essential education to

become a successful member.

Guided training and transitioning of new positions to strengthen the organizations structure

Reported directly to the President of the Fraternity by submitting weekly agenda items and being available to answer any questions in a

timely manner.

2010 HR Games Competition

2nd place in State Competition at NC State University in Raleigh, NC

4th place in SE US Regional Competition at University of Tennessee in Knoxville, TN

o Twenty-three teams representing nine colleges and universities from around the region (including schools from North

Carolina, Alabama, Virginia, Tennessee, and West Virginia) participated in the SHRM-sponsored competition

Human Resource Association Mentorship Program August 2009-Present

Experience

Ann Taylor Wilmington, NC October 2009- June 2010

Sales Associate

Build a relationship with customers and help with their needs

Focus on customer satisfaction by providing a trend savvy expertise to inspire the customer to look and feel beautiful

Responsible for encouraging sales and work to meet individual and store performance goals

Emphasize brand growth and awareness to highlight company’s new designer and direction

Ulta Wilmington, NC September 2008-October 2009

Consultant

Assessed customer needs and provided assistance in cosmetics and professional hair care

Worked as a sales associate, responsible for selling and restocking products on and off the floor

4706 Vickrey Chapel Rd Greensboro, NC 27407 . 336-***-**** .

abib53@r.postjobfree.com

Contact this candidate