Manager Information Technology
Resume:
PROFILE
. **+ years experience in the Information Technology field with
expertise in Management.
. Dedicated, hard working individual with the intercommunications skills
to work at all levels of the organization.
. Exceptional abilities in project design, management and
implementation with the organizational and supervisory skills to
assure success.
. Works well in both team environments and individual assignments.
. Successful in meeting new technical challenges and finding solutions
to meet the needs of the customer.
COMPUTER SKILLS
Networking Protocols: DHCP, DNS, FTP, HTTP, HTTPS, OSI Model, SMTP,
TCP/IP, Telnet, T1 Circuit, T3 Circuit, VTP/VLAN, WINS
Programming: Cisco IOS, Xyplex Term Server, Wireless 802.11a/b/g, XML, SP
Designer
Hardware: Variety of Cisco Switches and Routers, Xyplex Term Servers,
Variety of HP Server models, PC's, Laptops, Desktop local and network
printers, BlackBerry, Palm and HP PDA's
PROFESSIONAL EXPERIENCE
September 2008 - August 2010
Burger Boat Company - Headquarters
1811 Spring Street, Manitowoc, Wisconsin
SharePoint Developer & IT Operations
Duties include: Architecting, design, develop and implement
SharePoint Server and Portal web parts with custom
workflows using VB.NET, SQL, SharePoint Designer, Active
Directory and other workflow tools. Manage and maintain
the daily operations of the Information Technology
department for local and wide area networks and PC
workstations and servers.
February 2007 - August 2008
CareTech Solutions onsite at Holy Family Memorial Medical
Center
2300 Western Avenue, Manitowoc, Wisconsin
Manager
Department was outsourced.
March 1998 - February 2007
Holy Family Memorial Medical Center
2300 Western Avenue, Manitowoc, Wisconsin
Manager
Duties include: Manage the acquisition, installation, and
maintenance of the organization's local area networks, wide
area networks and PC workstations. Analyzes products and
recommend use of new products and services. Manage LAN/WAN
performance and security. Maintain policies and procedures
for LAN/WAN usage throughout the organization. Provide
strategic and budget recommendations. Assign projects to
staff, review progress, evaluate equipment needs and make
appropriate recommendations for change.
Holy Family Memorial Medical Center
2300 Western Avenue, Manitowoc, Wisconsin
LAN Specialist
Duties include: Install, administrate, support, problem-
solve, and perform technical maintenance on all networking
components of the organization's local area network and
wide area network. Also install, support and problem-solve
all healthcare related personal computer hardware and
software related problems.
November 1995 - March 1998
American Express Property Casualty
1400 Lombardi Avenue, Green Bay, Wisconsin
Programmer Analyst
Duties include: Support and trouble-shoot PC support calls
through Client Service Group Help Desk. Administrate all
functions for Lotus Notes version 4.5 as well as develop
and implement Lotus Notes databases for internal use.
Maintain and administrate all CICS security options for
production and training systems on the mainframe. Develop
and implement computer training documentation.
American Express
19640 North 31st Avenue, Phoenix, Arizona
Software Specialist II
Duties include: Support and trouble-shoot problems for a C
language-based system on various Stratus systems worldwide.
Provide expertise on one or more communication protocols;
design and implement communication solutions and Lotus
Notes databases to resolve business problems. Perform and
assist with installations and configurations of C software,
communication software and hardware; support local and
international users and operations staff using all network
tools. Analyze in network utilization, capacity planning
and load balancing. Support file transmission.
American Express
19640 North 31st Avenue, Phoenix, Arizona
Senior Secretary/Technical Specialist
Duties include: Responsible for customer support,
communications and user interface for Lotus Notes users
worldwide. Create and develop Lotus Notes databases to
enhance the ease of doing business within American Express.
Typing letters, memos, reports and correspondence,
answering and screening telephone calls, maintaining
calendars, scheduling meetings/conferences, attendance
tracking for employees within department, payroll input,
making travel arrangements, reconciling expense vouchers,
provide backup to the Executive Secretary for lunch and
other assistance when needed, miscellaneous administrative
tasks including copying, faxing, filing, internal and
external mail, worked closely with international employees.
EDUCATION
1988 East High School
Cheyenne, Wyoming
1990 Arizona Career College
Phoenix, Arizona
1995 InfoImage University
Phoenix, Arizona
Basic, NTU, ADI, ADII
1996 Stratus Technology Center
San Francisco, California
Editor, System User
996 Stratus Technology Center
Dallas, Texas
System Administrator
1997 Allied Computer Group Co.
Appleton, Wisconsin
ADI, CA
2003 UW-Manitowoc
Pursuing Bachelor's Degree
Major: Business Administration
Minor: Information Technology
2008 Network Instruments
TCP/IP Network Analysis
Phoenix, Arizona
2009 New Horizons
Advanced SharePoint Development
Appleton, Wisconsin
REFERENCES
Tom Connor - Sr. Vice President/CFO
Burger Boat Company
Pete Bilski - Vice President Human Resources
Burger Boat Company
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