Customer Service Sales
Resume:
Tina M. Babcock
Tucson, Az. 85704
abib0c@r.postjobfree.com
Employment:
The Schneider Group 2009-Present
Property and Casualty Account Manager
I am responsible for managing property and casualty insurance accounts for
clients. This includes marketing insurance to satisfy competitive
expectations, outside sales. I deal with clients to build their trust and
solve insurance issues. This involves excellent communication skills,
marketing skills and knowledge in property and casualty insurance.
Farm Bureau Insurance of Indiana, Indianapolis, Indiana
Field Claims Representative 2002-2009
I was responsible for handling difficult claims in property and casualty
which included bodily injury and property losses on a more catastrophic
basis. The job skills required included managing multiple claims at the
same time, with various timelines, and preparing both written and oral
correspondence. The job has given me excellent experience in the mediation
and arbitration process. I have received an award for being claims
representative of the quarter and have earned designations to further my
education and opportunities in claims such as Associate in Claims (AIC) and
Senior Claims Law Associate (SCLA).
Office Claims Representative
2001-2002
I was responsible for handling property and casualty claims over the phone
which included bodily injury, farm, and commercial claims. Along with
learning the claims processing system, I was able to improve my customer
service skills.
Sales Agent
1998-2001
I was responsible for insurance sales in auto, home, farm, commercial, and
life insurance. I was able use my marketing skills to achieve sales goals
for sales per quarter and yearly award programs. I earned trips and awards
due to my achievements in sales.
M-J Insurance, Indianapolis, Indiana 1994-1998
Property and Casualty Customer Service Representative
I was responsible for managing customer accounts in property and casualty
insurance. I also wrote property and casualty insurance. I gained
excellent experience in customer service.
GAB Robins Adjusting Firm, Indianapolis, Indiana 1993-1994
Worker's Compensation Claims Representative
I worked as a Worker's Compensation Claims Representative. I gained
experience in working with people in a worker's compensation claims
capacity.
Education:
Attended San Jose State University where I earned a Bachelors Degree in
Liberal Arts.
Attended Ohlone College where I earned an Associate Degree in Liberal Arts.
Designations and Licenses:
Associate in Claims (AIC)
Senior Claims Law Associate (SCLA)
Licensed claims adjuster in the state of Arizona
Licensed Property and Casualty producer in the state of Arizona
Additional Skills:
I have experience with Microsoft programs, such as Microsoft Word,
Microsoft Excel, and Microsoft Outlook. I am experienced in multi-line
claims, earned my AIC and SCLA designations, and have participated in
mediations. I have been involved in following the necessary claims files
through the legal system. I have experience in personal lines insurance
account management and marketing.
Contact this candidate