Customer Service Manager
Resume:
Jessica Fawley
*** ******** ** ***. * **, Athens GA 30605
abiaq7@r.postjobfree.com
A position where a strong customer service background and computer
knowledge can benefit the company. Willing to relocate and travel.
Qualifications
< Strong educational background in data, mathematics, and computing
< Young eager professional willing to learn and grow. Excited about
obtaining a position where enthusiasm for success can contribute to
achievement
< Excellent oral and written communication skills that allow me to form
quality relationships with clients and coworkers
< Excellent computer skills: Microsoft Office, Internet, Worldspan, SAS,
Matlab
< Experience in international travel to Europe and China
Professional Experience
< Developed many new documents used to implement and monitor new company
policies
< Assisted in realizing a Statistics project from designing the sample
to analyzing the final data.
< Trained in customer service using the Ritz-Carlton training program
< Experience in both private and commercial airline customer service
Work History
ATHENS CLARKE COUNTY GOVERNMENT, Athens,
GA 2010-Present
Airport Receptionist
PACIFIC WINGS AIRLINE DBA. GEORGIA SKIES, Athens,
GA 2009-2010
Customer Service Agent
GEORGIA CENTER FOR CONTINUING EDUCATION, Athens,
GA 2007- 2009
Front Desk and Guest Services
Education
UNIVERSITY OF GEORGIA, Athens,
GA Spring 2011
BS in Statistics with a minor in Music
References
Reketta Peterson
Pacific Wings DBA Georgia Skies
Customer Services Lead Agent
abiaq7@r.postjobfree.com
Cheryl Leong
Pacific Wings DBA Georgia Skies
Customer Services Manager
abiaq7@r.postjobfree.com
Angela Dalton
Athens Clarke County
Airport Supervisor
Contact this candidate