Customer Service Representative

Location:

Posted:

October 20, 2010

Darla J. Wakeland

Objective Customer Service Representative

Experience Organizer / Decorator

D’s Decorating 2002 - Present Cambridge, IL

Offering tips on home decorating

Helping with best buys for home improvements

Execute daily operations of organizing clients’ homes

Home Health Associate

Henry County Health Department 2004 - 2009 Kewanee, IL

Visited several households to provide daily health care of patients

Maintained records of services and of apparent condition of patient

Accompanied ambulatory patients to appointments as an aide

Phlebotomist Technician

Cottage Hospital 2002 - 2004 Galesburg, IL

Worked under Doctor orders collecting specimen’s for testing that

include blood, throat, and nasopharyngeal

Obtained caller’s name and arranged for appointment with caller

Recorded name, time of call, nature of business and directed callers

Office Assistant

1995 - 2002 Cambridge Grade School Cambridge, IL

Worked PRN performing basic clerical duties

Answered telephones and transferred at appropriate office

Greeted visitors and gave directions to destination when needed

Education Cambridge High School Cambridge, IL

Graduated - 1982

Black Hawk College Moline, IL

Office Receptionist - 2010

Phlebotomist Technician - 2002

Qualifications Knowledge of Microsoft Word

A good team worker and can also work independently

Familiar with office procedures

Strong customer service skills

References References are available on request.