Customer Service Data Entry
Resume:
Shatiya Macon
Middletown, New York 10940
Cell: 646-***-****
Email: ******@*****.***
OBJECTIVE: To pursue a challenging position which will enable me to
utilize my education, knowledge, communication skills, organizational
skills, creativity, passion, and tenacity that will prove to be an asset
to my potential employer.
EDUCATION:
LEHMAN COLLEGE, CUNY
Bronx, New York
Bachelor of Arts May 2007
Major: Mass Communication
WORK EXPERIENCE:
THE RESERVE
New York, New York
2/08-10/08 New Accounts Representative
. Update payee information on a client's redemption check
. Scan signatures and store in Veritas database for signature
validation purposes
. Responsible for creating, maintaining, and logging the
daily application log
. Updating mail log and assigning client's request to the
appropriate department
. Act as a liaison between brokers and upper management
. Maintain file work
. Process all check writing, new accounts, and Visa
applications
. Process all adjustments for our accounts
J P MORGAN CHASE New York, New
York
4/05-5/07 Bank Teller
. Executed financial transactions daily
. Administer problem resolutions
. Utilized the Teller Express banking software
. Provided excellent customer service
. Escorted customers to their safe deposit box needs
. Safe guard cash totals of $30,000- $70,000
. Buy and Sell foreign currency to exchange clients
. Answered phones
. Data Entry
INTERNSHIP:
BRONXNET TELEVISION
Production Assistant
. Assist in editing "in the field" packages
. Organized and maintain the post production office
. Contributed ideas and concepts for voice-overs
VOLUNTEER:
WCCNY
Children's Ministry
. Provide leadership and guidance to a comprehensive program
. Work in teams to assist in planning and executing
activities for ages 3-12
. Build relationships with kids and parents for healthy
spiritual growth
SKILLS Microsoft Word, Excel, Internet applications
and research
Excellent oral and written
communication skills
Contact this candidate