Calvert Hose MCP

*** ****** ****, *********, ** *9740

702-***-**** - Mobile, 662-***-**** - Home

abiafs@r.postjobfree.com

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Talented Technical Leader with over 10 years of demonstrated management

expertise

SUMMARY OF QUALIFICATIONS

. Strong "can do" philosophy and values enabling company to succeed

through personal inspiration and leadership. Successful in growing

focused and tightly knit strategic thinking teams.

. Expert skills in Project Management, Solution Architecture;

identification and realization of Strategic Business Goals; alignment

of Core (vs. content) Business Vision with Complete and Optimized

Strategies.

. Large Database Experience extracting information, scrutinizing it and

delivering an exciting and productive solution. Work closely with

multiple diverse departments utilizing multiple technologies (SQL,

db2, dotNet, MAPICS, C#, MS Embedded) to overcome the over the wall

communication syndrome. Mentor of many talented engineers with mastery

of their niche skill to apply contributions toward group goal.

TECHNICAL HIGHLIGHTS

Applications: All Microsoft Technology, Crystal Reports, FRx, Actuate

Reports, Visual Studio, IIS, SQL, FileMaker Pro, DB 2,

MAPICS, JD Edwards, Siebel, Oracle, Clientele, Word

Perfect, Adobe Illustrator, Adobe Suite, ArcSoft,

Blackberry, Corel, McAfee, Symantec

*I can provide an exhaustive list of applications upon

request.

Languages: TSQL, XML, VB.NET, ASP.NET, VB Script, VBA, FoxPro, Perl,

RPG, others

PROFESSIONAL EXPERIENCE

Industry Leading Industrial Products Company 09/2009 - PRESENT

IT Director, AL

. Established IT Strategy, Goals, and Priority Projects

. Leadership in key initiatives including eCommerce and Environment

(Green) efforts

. Implement process automation and LEAN manufacturing

. Measure, Mentor and Manage Resource Talent

. Responsible for Security, Policy, Risk-Management (Controls), and

Documentation

Stratosphere, Las Vegas, Nevada (Contract Position) 02/2009 - 09/2009

Project Manager for Casino Corporation

. Multiple Property PBX Consolidation

. Multi-Tiered Player Club Card Program

. Call Center Operations Outsourcing

. IT/SOX Program

SupportSoft, Las Vegas, Nevada 08/2008-09/2009

Solutions Engineer

. Callcenter and Online Technical Support

. Hardware and Software troubleshooting, customization, optimization,

and a variety of remote services.

. Service delivery to vendor host and retail customers in a hosted VOIP

/ Virtual Call Center environment

Bally Technologies, Inc., Las Vegas, Nevada 09/1999-09/2007

Director of Internal Systems / Information Technology

. Started, organized, deployed, and managed enterprise solutions

Major Projects Accomplished: Siebel Call Center Solution, COGNOS,

Customer Facing Sales and Service Solutions, Contracts

Administration/Approval Process Improvement, Agile Product Lifecycle

Solution, Executive Key Performance Indicator Dashboards, Data Mining

and Business Systems Integration.

. Directed a team of 5 senior project managers and approximately 50

direct reports with responsibility to over 200 indirect reports and

2500+ employees in a matrix reporting environment.

. Developed new programs involving 20-30 departments for efficient use

of technology in a 24/7 operation.

. Initiated executive steering meetings and focused senior management in

coordinated technology initiatives.

. 18% under $5 million operating budget.

Senior Business Systems Analyst / Project Manager

. ROI proposal to delivery and measurement of significantly impacting

projects.

. Research and present global view of enterprise technology in use and

recommendation for improvement.

. Develop and present strategic initiative to implement best practices.

. Identify, Recommend and Deliver projects that result in working

measured solutions.

. Outsource and manage Vendor, Host, and Individual contractors.

Major Projects Accomplished: Royalty, CRM, PLM, SCM, Enterprise

Intranet, Phone List Browser, ALLYCE, RFDC Handheld Integration,

Online Company Directory.

Senior Programmer Analyst

. Applications Administrator/Programmer.

. Analyze, Document and Report on current systems to management in

concise and actionable slides.

. Repair and Improve individual applications per user or customer

requests.

. Consolidate legacy systems into a more resourceful n-tier central

application.

. Support business with solutions and software programmers with

technical guidance.

AT&T Broadband, Wilmington, Massachusetts 1997-2002

Software Contractor

. Executed from 'cradle to grave' on an operational impact contact and

account activity solution.

. Fulfilled the need of a catalyst for business change through iterative

process improvement cycles

. Integrated Excel and custom reports of transfer, additions, updates

and cancellations of services and activities to Mainframe, Remedy, and

various FCC organization systems and requirements.

. Migrated Excel spreadsheets and other misc forms of data into

organized forms within MSAccess97 multi-tier application with utilized

work lists within a highly structured workflow process.

. Expanded solution delivery nationwide to support other regions with

similar yet distinctly geographically different attributes and

requirements.

. Continued technical support, performance tuning and user training.

BookTech Inc., Winchester, Massachusetts 1996 - 1998

Production Manager

. Manage 10-50 employees in a high demand print production environment.

. Meet customer demand with accurate results.

. Streamline operations flow chart.

. Maintain shipping and receiving efficiency.

MIS Developer/Administrator

. Build and Administer custom MIS applications integrated into XEROX

solution on UNIX platform.

CD Source USA Inc., Whittier, California 1992-1996

Owner

. Development, Manufacturing and Retail Sales of CDROM Software

EDUCATION/TRAINING

Bachelor of Arts Degree from Whittier College, California

05/1993

Areas of Study: Mathematics, Physics and Computer Science. Graduated

with Honors.

Certificates of Completion. Courses include MAP: Management Action

Planning, Siebel Systems, MS Implementing and Managing Windows XP, Active

Directory, Complete Microsoft Suite including MS Project, Clientele

Customer Support and Customization, Mastering VB Fundamentals, MS SQL

Server Administration, Implementing Databases in MS SQL Server, and

Project Business.

Contact this candidate