Sales Customer Service

Lori A Bryant

**** * ******* **

Defiance, Ohio *3512

Mobile 419-***-****

*********@*****.***

Objective

My objective is to obtain a position where I am considered an asset in the

growth of present and future business. I am looking for an opportunity

where my technical experience as a Certified Nuclear Medicine Technologist,

Certified EKG Technician and an experienced Phlebotomist partnered with a

firm background in sales, purchasing, customer service, operational and

sales management can be utilized. This experience includes cost saving

practices, reorganization and streamlining procedures.

Education

Defiance College- senior status BS in Biology

Owens College-EKG Tech Certification Class

Mercy College of Northwest Ohio- Phlebotomy Certification Preparation

University of Findlay- Nuclear Medicine Institute- Nuclear Medicine

Technology

University of Toledo-Major Biology/Business

Bowling Green State University- General Studies

Professional Experience

June2010-Present The State Bank and Trust

Company

Defiance, Ohio

Customer Service - Teller Motor Bank /Main

Office

October2009-November 2009 Owens College EKG

Technician Certification Class

Certified December 2009

August 2009-October2009 Mercy College of Northwest Ohio/St

Vincent Mercy Hospital

Toledo, Ohio Phlebotomist-

Clinical Training

Attended Mercy College for Classroom and

Laboratory classes in preparation to sit for National

Certification

didactic grade 98.75%. 120 hours of clinical

studies performed at St. Vincent Mercy Hospital, a Level 1

Trauma Center, completed 10/09/2009.Rotations included Out

Patient Lab, Out Patient Pediatric, Regional Vascular Heart

Center including Inpatient and Outpatient, Trauma Center, and

Nursery. 120 successful required draws needed with 189 completed

.

September 2004 - May 2008 Defiance Clinic

Defiance, Ohio Nuclear

Medicine Technologist

Worked independently under indirect supervision in an

clinic setting while responsible for scheduling / coordinating all

inpatient nuclear testing

. Performance and evaluation of clinical procedures according to

protocol,

. Preparation of proper instruments, computers and auxiliary equipment

including verification of calibration within accepted specifications,

. Selection, administration and documentation of the appropriate

radioisotope by the proper route in the proper range.

. Coordinating Quarterly Quality Assurance Testing with the physicist.

. Applying Radiation Health and Safety knowledge in adherence to Federal

and State laws and Regulations.

. Providing patient education and quality patient care while maintaining

confidential, courteous and cooperative relations while interacting

with the public and other internal departments of health care

facility.

Accomplishments

*Coordinating and implementing new cardiac procedure beginning April of

2007,

*Reorganization of record keeping practices to eliminate state

violations.

*Organizing and implementing all requests leading to ACR accreditation

Jan 2008

September 2004 - April 2007 Consulting Radiologist

Corporation Toledo,

Ohio Nuclear Medicine

Technologist

Worked under indirect supervision for a radiologist group where I was

responsible for duties as stated above in an outpatient facility

-Assisting in pre-certification process of MRI testing

January 2003 - August 2004 St Vincent Mercy Medical Center

Toledo, Ohio

Nuclear Medicine Technologist Clinical

Internship

Nuclear Medicine Procedures

Persantine, Adenosine, Dobutamine- Stress/Rest Myocardial Imaging ; Planar, Three-Phase and SPECT Bone Imaging; Lung Imaging,Hepatobiliary Imaging,Renal Imaging-Mag III, DTPA, DMSA Thyroid Uptake, Imaging and Therapy,

Gastric Emptying(liquid and solid), Gallium Imaging, WBC Imaging,

Parathyroid Imaging, GI Bleed Imaging, MUGA Imaging, Meckel's Diverticulum

Imaging

Special Nuclear Medicine Imaging

ProstaScint, MIBG Imaging, Lympho-Scintigraphies, Zevalin Therapies,

Cisternograms

Nuclear Medicine Equipment

Phillips: Forte, AC Forte, Skylight; Elscint; GE Summit and Millennium;

Atomic products and Capintec Uptake Probes, Capintec Dose Calibrators.

Phillips and Capintec Deep Well Counter, ADAC Pegasys software, Jet Stream

Software,NMIS Tracking Software; PACS Software, RIS (Radiology Information

System)

In Service Continuing Education

*Radiation Emergency Management Presentation *PET/CT Seminar

*Zevalin/Bexxar Non-Hodgkin's Lymphoma Educational Lecture * Radiation

Safety in Service * Radiation Accident /Incident Patients (ODOH)

*SEMATA Nuclear Fall Out Seminar (2007) * Central Chapter Society of

Nuclear Medicine 2008 Road Show

Certifications

CNMT /NMTCB # 026054

Expiration 9/30/2011

Ohio State License #N8854740

Expiration 9/20/2011

CPR /BLS certification State of Ohio

Expiration 10/30/2011

ASPT (CEKGT) #261*********

Expiration 12/31/2010 Member Society of Nuclear

Medicine

Employment History

Sept 2001-Jan2003 Fastenal Co.

Defiance, Ohio

Outside Sales

Representative

Responsible for increasing market share of cutting tool sales in the

Defiance market by training current employees with specialized technical

and sales skills.

November1999- February 2001 J&L Industrial Supply

Toledo, Ohio

Branch Sales Manager

Sales 2.04 million/year

Branch Manager responsible for achieving the sales forecast set with the

Regional Sales Manager conducting field sales calls and overseeing order

fulfillment processes for shipping or customer pick up.

Development of staff-Customer service skills, product training, motivating

employees, purchasing and vendor relationships, preparing and reporting

daily cash sales and monthly finances marketing and maintaining all

showroom displays, accounts receivable and payables, human resources and

facility maintenance

Development of the marketplace-using highly developed sales techniques in

serving as both the primary and consultative contact for customers in the

marketplace, development of competitive intelligence within the

metalworking marketplace through national objectives, local campaigns, face

to face sales calls and mutually beneficial negotiations with customers to

lead to increased sales volume with minimal profit erosion

*increased walk-in traffic by 40%, resulting in team exceeding the sales

plan

*worked as a liaison between customers and vendors on non-standard tooling,

negotiated and approved all contracts

October1998-November2000 Sales Manager J&L Industrial

Supply Kent, WA

Sales 3.9

million/yr

I accepted a promotion offered to be the Sales and Operations Manager for

the company's second largest distribution center on the west coast.

Responsibilities included, but not limited to: operations of showroom and

development of staff, in addition to managing the warehouse operations,

personnel, and trouble shooting shipping and receiving protocols to

eliminate errors. As part of a shared warehouse with our parent company,

Kennametal I was called on to assist them in operations and cleaning up

after they terminated their warehouse staff .I was responsible for

coordinating J&L sales/ business development to partner,not compete with

our parent Company Kennametal.

*Responsible for organization of all tradeshow materials for Machinist

Tradeshow in Portland, Oregon.

*ranked third in sales upon arrival and after 3 months held the "Western

Regional Cup" for top sales in the region.

April 1998-October 1998 Counter Sales/Trainer J&L

Industrial Supply Toledo, Ohio

-served as anchor person to new showroom, training all personnel and

management on daily operational duties (reports) sales objectives, and

marketing the company as a whole solution to customers' metal working

needs.

April 1997-April 1998 National Accounts Marketing J&L

Industrial Supply Livonia, MI

Recruited and promoted from a position as a purchasing agent,

employed highly developed sales techniques, and worked as the primary

contact for customers via telephone. By analyzing customers'

purchasing trends, our team targeted how to "sell the business" to

gain market share in the missing commodities. The teams' main

responsibilities were to manage the account, by overseeing the

accounting, database maintenance, and sales histories.

Responsibilities also included marketing the "Grand Openings" of new

showrooms, informing customers of changes at J&L, and various

promotions to retain and gain new business. -

- attended various training programs with vendors

-recruited by the Vice President for special projects in the

warehouse.

July 1996- April 1997 Buyer -Domestic Precision Equipment

J&L Industrial Supply Livonia, MI

Responsible for all stock buys /data entry for 7 distribution

centers and all short buys to satisfy immediate needs for 20 plus

retail locations. I was responsible for analyzing usage and

determining inventory levels, duties also included drafting and

coordinating contracts and delivery for all blanket orders and non-

standard product needs.

*increased our corporate discount with several vendors

resulting in substantial savings for our company

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