Sales Manager

JEFFREY R. STARK

**** *. ***** *** ******

Round Lake Beach, IL. 60073.

Home: 224-***-**** E-Fax: 315-***-****

Email: abia7s@r.postjobfree.com

OBJECTIVE

To obtain a challenging position in the Automotive Service Industry with a

"best in class" Dealership that will emphasize my extensive experience and

ability to develop lasting customer relations (CSI), creating the ultimate

customer experience, ultimately adding customer count and profitability to

the organization.

SUMMARY OF QUALIFICATIONS

A sales, profits and people-oriented leader possessing well developed

negotiating skills utilized in obtaining new business with key decision

makers at all levels of an organization. Professionally skilled in all

aspects of relationship building, forecasting, and planning for maximum

growth and profitability. A true performer who understands the market and

has a remarkable ability to bring in new business while effectively

managing existing accounts. An innovative thinker, a persuasive

communicator, an effective motivator.

? Areas of expertise:

- developing one-on-one relationships and building confidence in

company and its related products

- Ability to develop solutions that solve client's toughest business

challenges

- channel management through new growth and maintenance

- Sales forecasting/business planning

- Solid skills in creating and delivering effective presentations,

negotiating and securing contracts, with a record of achieving and

surpassing corporate goals

- Ability to provide a wide range of value-added expertise

? Personal strengths: highly competitive, ambitious, and goal oriented;

strong sense of urgency; co-operative and works

Well leading a team; skilled with people, is persuasive and enjoys

influencing others.

EMPLOYMENT HISTORY

NATIONAL TIRE & BATTERY (TBC CORPORATION)

2008-CURRENT

SERVICE DIRECTOR (CHICAGO, IL.)

*Manage daily operations of a 10 bay Automotive Service Chain

*Control Customer Count by means of "CSI" and work order average

*Work "hands on" with automotive techs ensuring quality (no come

backs)

*Directly responsible for over one million dollars in product

inventory which includes various tire lines, batteries, &

Brake components etc.

*Focus on National Accounts such as CarMax a critical partner - Tire

Purchase Program (TPP) along with the GM

(General Motors) & Ford (around the wheel) tire program

*Recruit - Invest - focus on local talent by means of development,

maintaining an atmoshpere of only "the best in class

talent" to join our team

Accomplishments:

*Positive comp sales for two consectutive years in a row Growing

business in the right direction, CSI, customer count,

& increased work order average, gaining market share from local

competitors

CHALLENGER LIFTS INC.

May 2007

- 2008

REGIONAL SALES MANAGER (MIDWEST DIVISION)

*Regional Manager of the Midwest Market

*Focus on Automotive Dealership opportunities as well as Traditional

Distribution

*Work with National Accounts such as Auto Zone, Advance Auto Parts,

& Napa

*Expand Challenger's Lifts presence to Automobile Manufacturers such

as GM (DES) Ford (Rotunda) EQS (Various

Import makes), - Car program

*"Hunt" for new account opportunities while maintaining consistent

sales from existing "farm" type customer

*Train various accounts how to sell products effectively with

confidence to their customers

Accomplishments:

* Hit target sales numbers by means of developing new customers

*Increased overall customer count by adding new National Accounts to

our customer base

THE PEPBOYS MANNY, MOE, & JACK - CHICAGO IL.

1999-2006

REGIONAL COMMERCIAL SALES (AUTOMTOIVE FLEET) MANAGER

*Managed the commercial sales & Fleet business to include the

achievement of sales, expense and profitability objectives

*Worked closely with the Retail Manager's and field Commercial

teams to achieve overall sales and operational

Objectives

*Developed and cultivated existing and potential commercial customers

for a specified group of retail store locations.

*Shared responsibility for the effective operation of the commercial

business to include sales and profitability; worked

Closely with the Retail Manager to achieve commercial sales and

operational objectives

*Spent approximately 80% of the time visiting commercial customers

and approximately 20% in Pep Boys retail store

Covering a Midwest mult-state region.

Accomplishments:

*Successfully penetrated and captured numerous parts, tire, and

service centers as clients, as well as national

Corporate fleets & accounts.

*National sale Award - Awarded by the VP of Commercial Sales 2003

EDUCATION

Automotive Technology - Lake County Technical Institute

CERTIFICATIONS

Automotive Service Excellence (ASE) Certifications

Mobil Air Conditioning Society Worldwide

Certification

Certified Alignment Specialist - Hunter Engineering Company

Michelin PAX Certification

PROFESSIONAL DEVELOPMENT

Retail Operations Management (six weeks) - Goodyear Tire

Managing for Profit - Cooper Tire

Financial Management - Michelin Tire

Dealership Management; Leadership Management - Michelin Tire

Financial Management for Automotive Repair - NAPA

Teaching Technical Topics - Practical Management, Inc.

Robert F. Mager's "Train the Trainer" Programs, including:

Evaluating Training Programs

Making Instruction Work - Goal Analysis

Developing Attitude Towards Learning

Preparing Instructional Objectives

Analyzing Performance Problems

Measuring Instructional Results

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