Sales Management

Contact: Diana Reid

Phone: 407-***-****

E-Mail D abia51@r.postjobfree.com

Profile:

Sales & Marketing Operations Administration Assistant; Support professional offering

versatile management skills, proficient to determine course of action and resolution strong

p lanning and problem solver who adapts to change, works independently and exceeds.

J uggles multiple priorities meet t ight deadlines, and manage multiple employment

matters simultaneously. File organizing.

Key Skills

MS Word - MS Excel - MS Outlook - Records Management - Financial Planning - MS

Access – Spreadsheet -Reports - MS PowerPoint - CRS - Mainframe - Database - Calendars

- T ravel Arrangement -Timekeeping Team Management - Office Policy Procedures -

Contract Standards - Travel & Entertainment Policy and SRC budget program.

Education

Valencia Community College - Certificate of Finance & Accounting for Non-Manager’s

-Fitzgerald High School - Franklin Covey Time Management – Awarded team player -

G lobal Workforce Diversity and Differences - Certification Excel XP level 2&3 - Certified

F lorida Notary - CPR certified

Current: Temp and PT

4/20/10- University Of Central Florida satellite office Sand Lake 5600, Orlando Fl. 33807

OPS Career Services Office Support

11/15/09 Universal Orlando Studios 1000 Universal Studios Plaza, Orlando, FL 32819

Guest Events

P rofessional: Work Experience 4/2004 - 10/2008

Wyndham Vacation Ownership, World Wide Co. 8427 South Park Circle, Orlando, FL.

32819

Administration Assistant for Sales & Marketing Operations Corporate Office

P rovided accounts payable services to staff and vendors stamping invoices, account

coding, prepare check requests, follow-up on balances, payment inquiries, credit

balances.

A r range t ravel, developed itineraries and coordinate regional meetings.

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P repared expense reports and reviewed team reports for management sign off,

confidential material, regional sales department, marketing department and finance

departments.

Confidentiality counseled directors and t raining team on t ravel & entertainment

policy.

Reviewed and adjusted monthly team accruals and resource for regional.

Partnered with peers in businesses/functions and regions.

I nst ructed 70 resorts within the United States on various projects.

General duties included calendars, order supplies, copy, fax, file, reports, projects,

data entry.

M aintain and manage day-to-day office necessities for teams.

Assisting upper management with Information technology needs.

4/2000 – 4/2004 - company same as above

Wyndham Vacation Ownership/Fairf ield Resorts/Cendant

Corporate Sales Service Coordinator l iaison between 48 sales resorts and owners

L iaison for escalated owner claims working with 48 resort location and internal

company departments.

Follow up and t rack status of progress and resolution with other departments.

Resolutions based on collaboration with resort contracts dept, sales representatives,

owners, legal, deeding, collections and partners with peers in businesses.

M ul ti tasked, multi phones, data entry, owner letters, created files on claims and

reports.

Assigned resort sales inventory into program sold at remote locations.

Resolutions based on collaboration with resort contracts dept, sales representatives,

owners, legal, deeding, collections and partners with peers in businesses.

Additional Work Experience

1/1997 – 1/2000

Sylvan Learning Center: Orlando, Fl.

Office assistant

1/1993 – 1/1997

G reater Orlando Board of Realtors: Orlando, FL.

Receptionist & part t ime store clerk

1/1989 – 1/1993

Toys R Us: Orlando, FL.

F loor sales, video game machine, bikes, toys.

Experience not listed above

Sold Avon

Sold Amway

Sandwich maker

Sewing machines convention sales

Pool building and supply office clerk

Neighborhood Watch b lock captain

Church volunteer for children services

Lapses in work 2009-2010

2008 laid off – picked up temporary and part time jobs.

2010 - Looking for rewarding full t ime work.

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