Lee Maranise

901-***-****

*** *. ****** **.

abia08@r.postjobfree.com

Collierville, TN 38017

Loyal, outgoing and dependable Distribution Professional has over 20 years

of operations/logistics experience with extensive knowledge in managing

multiple accounts and maintaining personnel relationships in both union and

non-union environments. Dedicated, organized and flexible candidate has a

demonstrated record in maintaining high retention and morale and decreasing

injury/accidents through hard work, employee instruction, teamwork and

analysis. Actively seeking a long-term opportunity and provide loyal

service to a stable, dynamic and progressive organization.

( Extensive Experience in Transportation ( Skillful Team Leader &

Scheduler

( Efficient in Organization & Multitasking ( Exceptional Client

Service Abilities

( Excellent Key Account Management Skills ( Detail-Oriented/

Creative Problem Solver

Professional Experience

Ryder Integrated Logistics

Dec 2003 - Oct. 2010

Customer Logistics Supervisor

Memphis, TN

Managed daily operations in a supply chain/logistics process; handled

payroll, log audit, customer and inter-company reports, temporary

employees and rate negotiations.

Oversaw drivers, warehouse office personnel, dispatch, safety, customer

service, maintenance, facility housekeeping and equipment utilization.

Promoted company policy and procedures; ensured compliance with all DOT and

OSHA regulations; maintained RD2000 and Appian Vehicle Routing and

Scheduling software.

Reduced various customer freight costs anywhere from 5% to 20%, and

accident/injury claims by 60%.

Developed a level of superior customer service; maintained high personnel

retention; designed strategies for increased revenue.

Received customer service awards; exceeded goals for on time deliveries and

complete deliveries.

Developed programs for statistical feedback and survey; improved warehouse

layouts for overall efficiency.

Self-Employed

Aug 2001 - Nov 2003

Residential Painting and Insulation Contractor

Memphis, TN

Contracted with residential locations for home maintenance; responsible for

sales, customer service, estimates, job duties, bookkeeping and product

negotiations.

Addressed customer inquiries and resolved customer complaints; finalized

customer contracts and facilitated change requests.

Oversaw proper turnover of projects to customers; obtained new customers

through referrals and advertising.

Ryder Integrated Logistics

Oct 1988 - Mar 2001

Customer Logistics Manager

Memphis, TN

Managed office, warehouse and driver personnel in a dedicated capacity;

maintained excellent relationships with driver personnel under union

environment.

Maintained full responsibility for all transportation duties, such as

dispatch, safety, personnel discipline and retention, log and fuel

audits, customer reports, P&L, customer service, rate negations, freight

payment, payroll, maintenance and equipment utilization.

Assisted Warehouse Managers in evaluating procedures and operations;

exceeded revenue and safety margins.

Managed accounts such as BFI, Serta, Weyerhaeuser, Commercial Appeal,

Georgia Pacific and Smurfit; achieved total revenue $4,000,000.

Education & Technical Skills

University of Memphis, Memphis, TN, 1980

Bachelor in Business Administration, Major in Management, Minor in

Marketing/Accounting

Proficient in Microsoft Office Suite, Appian Routing System, Direct Route

and RD 2000

Completed Training in: Ryder Dedicated Workshop ( Ryder Operations Manager

Workshop

Just In Time ( One Way Transportation ( Logistics Foundation ( Supervisor

I, II, III Workshop Ryder Maintenance ( Cummins Customer Service/Logistics

Seminar ( Creative Supervision Business Writing ( Diversity I and II (

Safety Seminars ( P&L Training ( Drug Awareness ( Sexual Harassment ( EEO

Training ( Microsoft Word, Excel, WordPerfect ( Dedicated Programs and

Aggressive Speaking ( Diversity Seminars ( Insider Trading Course (

Corporate Business Practices ( Safety Meeting Presentations ( Superior

Management Principles ( Business Conduct ( Backing Principles and

Accounting for Success

References Gladly Provided Upon Request

Contact this candidate