Jodi Smith

**** ****** **** ** #***

Lakeland, Fl 33809

863-***-**** (cell)

abi9zr@r.postjobfree.com

Qualifications/Achievements

Superior time management, organizational, and follow through skills

Excellent oral and written communication skills

Superb interpersonal skills

Above average ability to multitask in high stress atmosphere

Above average ability to build and maintain good relationships with

customers, vendors, and co-workers

Ten years experience in all aspects of administrative and customer services

Experienced and proficient in multiple business, logistics, and

distribution operating programs including:

o Red Prairie/ SAP/ Oracle/ WMS/ RF

o BaaN/Produce Pro/ etc.

o Microsoft Word/Excel

Inventory navigation, reconciliation, and management

Employment History

Administrative Assistant 2010 Kinder Morgan Energy, Bartow, Fl

. Track and report all product movement from /to facility

. Responsible for monthly inventory reconciliation between Kinder Morgan

and our customers

. Report, explain, and submit for payment all costs accrued by Terminal

(i.e. office/maintenance of facility)

. Act as liaison between Contract Administrator/ Accounting and

Terminal Manager for projects (i.e. Capitol as well as sustaining)

. Generate and submit purchase orders for all services performed on site

including but not limited to contractors, engineers and environmental

. Responsible for safety presentation for new vendors and visitors

. Coordinate with customers and place orders for shipments

. SAP experience

Materials Coordinator- Enersys Inc., Reading, Pa

. Responsible for coordinating shipments of specialty reserve power

batteries from China, Japan, and Europe to distribution centers in the

U.S.

. Reporting inventory levels, shipments, receipts, and open purchase

orders monthly.

. Acting as a liaison between our suppliers and our distribution

centers.

. Expediting shipments needed for sales.

. Responsible for all aspects of international freight from the

placement of our PO to processing the receipts from our stateside

distribution centers.

Customer Service Representative - Thoroughbred Direct, Plymouth Meeting,

Pa.

. Responsible for coordinating shipments for the U.S. Postal service by

rail

. Reporting and resolving customer logistics issues

. Expediting, coordinating, and tracking shipments between the railroad

and the customer

. Utilizing time management skills in an extremely fast paced

environment.

Warehouse Management Systems Coordinator -Four Seasons Produce Inc-

Ephrata, Pa.

. Responsible for handling the flow of daily receiving/shipping

. Responsible for maintaining workload for selectors/receivers

. Acting as a liaison between procurement/sales and the warehouse

. Code changing product to cover sales

. Assigning task to warehouse selectors/loaders

. Scheduling and handling all aspects of inbound and outbound loads

. Maintaining good relationships with customers and carriers

Store Manager- Country Comfort Furniture, Lakeland, Fl

. Responsible for coordinating shipping/receiving schedules

. Maintenance of inventory levels

. Responding to and resolving customer concerns in a timely and

professional manner

. Maintaining personnel and utilizing their abilities

Inside Sales Rep- Bassett Furniture Lakeland, Fl

. Responsible for maintaining knowledge of current inventory of

available products

. Maintenance of clients and potential clients

. Solving customer service issues before occurrence

. Resolving any and all discrepancies pertaining to customer's

responsibility

. Acting as a liaison between customer and Bassett Furniture LLC

Inventory Clerk/ Customer Service Representative- Wal-Mart Distribution

Center, Winter Haven, Fl

. Responsible for cycle counting inventory, resolving discrepancies, and

auditing warehouse shipping/ receiving procedures

. CSR -Responsible for resolving Sam's Club and Supercenter concerns

related to shipping errors

. Issued credit/debit in regard to product shipped in error

. Created and implemented monthly/yearly spreadsheet to track monetary

credits/debits

Education

. 2004-2006 Reading Area Community College, Reading, Pa

. Enrolled at University of Phoenix Bachelor's in Business Management

specifically Integrated Supply and Operations Management

Gap in Employment

. Moved to Pennsylvania in 2003 due to husband's job transfer.

. Became a stay at home mom to help the children adjust to the

transition

. March 2009, moved back to Florida due to elimination of position

within Enersys Inc. caused by the recent economic crisis.

References available upon request

Contact this candidate