Manager Technician
Resume:
East
Lakeland, FL
abi9zk@r.postjobfree.com
Walter R (Bob) Delamarter
Objective: Full time employment in IT management.
**** ** ******* - ********** /** Coordinator - Traviss Career Center -
Lakeland, FL
. IN EDUCATION
Developed computer based curriculum for CompTIA A+ and Network+ training
as a full-time instructor in Network Support Services and Computer Systems
Technology.
Created and developed a student operated Helpdesk Internship/Assistant
program to provide OJT for IT students while at the same time meeting the
technical needs of staff and students throughout campus.
Developed articulation agreement between Polk County Schools and Polk
Community College / University of South Florida, enabling Career Center
students to obtain college credit for course.
Supervised and organized Advisory Committee of local business partners and
corporate IT/IS divisions.
. OPERATIONS & ADMINISTRATION
Coordinated the development of short-range and long-range plans and goals
for information technology of campus in alignment with the School
Improvement Plan.
Improved budget planning and asset utilization by project management of
infrastructure improvements including planning, purchasing, procurement
and scheduling.
Supervised migration to Active Directory (Server 2003).
Created and Maintained Network Diagrams for logical topologies, physical
topologies and Active Directory.
Coordinated wireless access nodes and point-to-point wireless links.
. HELPDESK DEVELOPMENT
Guaranteed reliable delivery of services by coordinating Helpdesk
Management and MIS Department operations for campus (9 Buildings, 750
Networked Computers, 23 Physical Servers).
Developed Helpdesk Intranet Site, composed Helpdesk Employee Policies and
Handbooks, published and maintained Supported Software List.
Assured the integrity of data by organizing and implementing data back-up
systems and developing an Enterprise Disaster Recovery Plan.
Improved helpdesk response times by implementing, and providing training
for the Helpdesk Software System (Numara - Track-It).
1996 to 2000 - Information Technology Specialist - Traviss Career Center -
Lakeland, FL
. IT SERVICES
Network administration on Novell NetWare and Windows NT Server including
client training for applications, SAP and Terminal Services. Deployed
terminal emulation connectivity for IBM-3270 mainframe via WAN.
. Infrastructure
Maintenance, implementation and rollout including distributed Gigabit
backbone, fiber-optic termination, CAT5e, CAT6, frame relay, T-Carrier, OC
and installation of over 750 copper nodes and 10 WAPs.
Maintenance and administration of: Lotus CCMail, Novell Groupwise, MS
Exchange Server, MS SQL Server, Web Servers, Veritas Back-up, NAS,
Symantec Ghost Server and more than 50 networked printers.
1988 to 1996 - Owner/Manager - Deltronics - Lakeland, FL
. TECHNICIAN
Diagnostics and repair of consumer electronics including Audio, Video,
Security, Computer and Video Game Consoles.
. INSTALLATION SPECIALIST
Custom installation of Audio, Video, Security Computer, and Network
systems.
. MANAGER
Managed crew of four installation specialists and electronic technicians.
Maintained parts inventory, shipping and receiving, payroll and marketing.
1982 to 1988 - Technician/Manager - Florida Electronics - Lakeland, FL
. TECHNICIAN
Diagnostics and repair of consumer electronics including computers and
video game consoles.
. DEPARTMENT MANAGER
Managed of the automotive department; Audio & Security - installation,
diagnosis and repair.
Education and Certification & Recognition
Currently Enrolled PCC/USF Lakeland, FL
Certified Cisco Network Academy Instructor Program (CCNA)
2004 Lakeland, FL
CompTIA A+ Certified Professional
2003 University of Central Florida Orlando, FL
Vocational Education Certification
Vocational Teaching Certificate Polk County Schools
2002 Lakeland, FL
CompTIA Network+ Certified Professional
2009 Lakeland, FL
iCritical Thinking Certified Professional
2006 - 2007 Lakeland, FL
Teacher of the Year Traviss Career Center
References available upon request
Contact this candidate