Customer Service Sales

THADDEUS BURNS

*********@*****.***

**** ******* **. *

Mobile, AL 36618

251-***-****

HIGHLIGHTS OF

QUALIFICATIONS______________________________________________________________

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LOGICAL PROFESSIONAL with exceptional leadership abilities. Ability to

adapt and work in a fast-paced environment. Proven ability to perform

with extensive software proficiency covering wide variety of computer

applications

EDUCATION___________________________________________________________________

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BELHAVEN COLLEGE, Jackson, MS

Bachelor of Science, Business Administration, 2007

FAULKNER STATE COMMUNITY COLLEGE, Bay Minette, AL

Associates of Arts, General Studies, 2004

EXPERIENCE__________________________________________________________________

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GA WEST & COMPANY, Chunchula, AL (April 2009 - Present)

Computerized Operator - Accountable for operating computerized heavy

machinery (plate machine, beam line and band saw), which increases job

productivity by 40%. Enforce safety methods. Organize and cut

material for fitters and welders. Responsible for proofreading and

approving blueprints. Responsible for creating programs using

Peddinghaus computer software. Accountable for shipping materials.

FORD'S FUEL, Mobile, AL (September 2008 - February 2009)

Store Manager - Responsible for managing and operating non-manned fueling

station. Build strong business to business relationships, customer

relationships and customer service. Supervise temp employees.

Installed security cameras. Supervised carwash part-time. Key in data

for fuel levels, promote the importance of ethanol and a clean

environment. Improve incoming traffic by 20% and increased customer

satisfaction. Responsible for custodial duties and landscaping.

LOWE'S HOME IMPROVEMENT, Mobile, AL (September 2007 - September 2008)

Delivery (Non-CDL) Driver- Improved delivery department customer service

score by 30pts. Educate customers on their product. Educate

coworkers in department about delivery system. Coordinate daily

delivery routes. Delegate tasks to others in delivery department

FINISH LINE, Ridgeland, MS (July 2006 - August 2007)

Sales Associate - Responsible for controlling stockroom freight and

organizing merchandise in proper location in stockroom. Categorized

stockroom for easy access locate merchandise by 100%. Improved

individual store sales by 15%.

TECHNICAL

SKILLS______________________________________________________________________

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Microsoft Office (Word, Excel, PowerPoint, Access), Microsoft Windows (95,

98, ME, XP, Vista), Corel WordPerfect, Internet.

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