Customer Service Accounts Payable
Resume:
Darlene Casas
San Antonio, Texas 78254
abi9xg@r.postjobfree.com
August 4, 2010
Job Objective
General Accounting Reporting Analyst, I'm seeking a position that requires
excellent project management and leadership skills. The position should
require a variety of tasks that would allow me to effectively utilize my
strong analytical, communication and customer skills.
Summary of Qualifications
20 years experience
Prepare and processed refund check request (10years)
Responsible to order large volume of cash for a total of twenty
tellers
Monitored contract renewals, pricing uplifts, along with account
true ups and audits are constantly being done to ensure accuracy in
entitlement
Implemented daily review and research of payer level AR credit
balance activity, provide weekly productivity reports
Negotiated and reconcile funds/budget for Treasury payments to
1034s monthly
Researched payer contracts and fact sheets to validate and approve
all requested changes
Maintained AR reconciliation for Payer and Patient activity as
necessary
Supervisor and Lead (24 tellers in the Cash Department)
Evaluate accounts payable general ledger accounts monthly
Public Trust Security Clearance 2009(current)
WORK HISTORY:
Accenture
May 2009-Present
7050 Fairgrounds Parkway
San Antonio, Tx.
78238
General Accounting & Reporting Systems Control Accountant
(Government Contract Project)
. Reconcile accounts receivable general ledger accounts monthly
and reconcile Cash General Ledger Account monthly.
. Reconcile 6653 IRS general ledger account monthly and support
year-end 1099H validations and ongoing 1099H corrections
. Call Center and other parties to resolve NSF and stop payment
issues with US Bank
. Research resolve payment and returned funds cases and resolve
misapplied payments as required.
. Reconcile CFO report (subsidiary Accounts Receivable and
Accounts Payable Ledger line items at customer level) monthly.
. Managed Suspense General Ledger Account monthly and Doubtful
General Ledger account monthly.
. Evaluate Accounts Payable General Ledger accounts monthly.
. Responsible for expense general ledger accounts monthly and
reconcile 3 Contra Expense General Ledger accounts monthly.
. Negotiated and reconcile funds/budget for Treasury payments
to 1034s monthly
. Prepare journal entry templates and key journal entries into
SAP as needed.
Order Management Analyst
July 2007-May 2009
. Responsible for NCR Account team and customers to ensure that
customer equipment is entitled correctly at all times.
. Customer equipment is accurately and timely updated within
the CFS and D-1 systems so that engineers are dispatched to the
correct location with the correct parts in the event of a maintenance
call.
. Contracts and ensuring that all MAC activity (move, ads,
changes) are implemented correctly and timely.
. Monitored contract renewals, pricing uplifts, along with
account true ups and audits are constantly being done to ensure
accuracy in entitlement, as well as invoicing thereby affecting A/R
collection and Revenue expectations as well as ensuring SOX compliance
is met.
KCI, Inc (Medical Third Party Billing)
December 2004-July 2007
8023 Vantage Dr.
San Antonio, Tx 78230
Receivable Resolution Specialist II
. Implemented daily review and research of payer level AR
credit balance activity, Provide weekly productivity reports
. Maintained AR reconciliation for Payer and Patient activity
as necessary
. Prepare and processed refund check request with required
documentation for approval
. Prepare and submit payment transfer request when appropriate
. Prepare and submit revenue rate corrections when appropriate
. Researched payer contracts and fact sheets to validate all
requested changes
. Work with Supervisors to resolve identified payment patterns
that result in ongoing credit balance within receivables
. Negotiated and offset for debit credit claim activity
associated with the same payer. Submit request to supervisor for
approval to contact payer and request authorization to process offset
. Balance daily credit balance resolution matrix
. Evaluated receivable projects as defined by management
. Work high priority projects activities as may be deemed
suitable and assigned by management
Cash Poster II
July 2003 - November 2004
. Processed payments from lockboxes, internal mail and credit
card transactions
. Posted cash to correct customer account and credit card
transaction slips
. Evaluate unpaid amounts and determine if they are the
responsibility of another payer, the patient or should be forwarded to
the Billing Specialist for appeal with the payer
. Implemented reports denials to the Regional Billing
Specialist
. Reconciliation unidentified cash and assist with any bank
reconciliation item
. Maintained payment spreadsheets for accurate cash accounting
Claims Specialist December 2001
- July 2003
. Process all orders on ship pending for placement of product for
Manage Care Patients. Coordinate all paperwork once authorization has
been obtained
. Insurance verification for eligibility and benefits
. Verified correct billing for claims processing. Applied
corrections from Delair to Hero as needed
. Assist the re-cert lead with the unbilled report as needed
. Provided excellent customer service skills on a daily basis
. Informed patient of their insurance benefits
. Assisted the field w/any discrepancies that arose regarding
patients accounts
. Followed up with the following individuals and entities
(Doctor's office, Home Health Care Agency and Hospital's Case Managers or
Discharge Planner) to ensure proper documentation was received
. Communicated w/COPA to expedite the release of managed care
orders
. Responsible to train all new hires for the region as needed in
re-certification process
Suzanne Rostomian, C.P.A (Medical Billing) June 2000-
December 2001
9901 W IH 10 #400
San Antonio, Tx 78230
Insurance Specialist/Lead
. Entered patient and insurance payments
. Appealed denied and incorrectly paid claims and followed up on
claims over 45 days old
. Entered patient and billing demographics
. Responsible for daily deposits
. Pursued collections and account resolution on a daily basis
San Antonio Federal Credit Union May
1995- December 1999
6061 I H 10
San Antonio, Tx 78201
Head Teller
. Supervised 24 tellers in the cash department
. Responsible for processing all member transactions
. Reconciled deposits and completed over/short reports
. Research teller out-of-balance and made necessary adjustments
. Opened and closed teller area within Branch Office
. Balanced Money Orders, Travelers Checks and General Ledger
accounts
. Responsible to order large volume of cash for a total of twenty
tellers
. Processed large wires, account transfers and ACH transfers
EDUCATIION:
. Galena Park High School-Houston, Texas 1984
. Computer Learning Center-San Antonio
. Microsoft word and Excel used daily
PROFESSIONAL TRAINING
. Excel-Intermediate-March 2005
. Windows 95
. Fish Training-October 2005
. Business Objects-March 2005
. Leadership training by San Antonio College-March 1998
. KCI North Systems/Process Training-October 2006
Contact this candidate