Customer Service Administrative Assistant

Sandy Welch

**** *. ******** ***, #*** • Las Vegas, NV 89122 • Home: 702-***-**** • Cell: 702-***-****

OBJECTIVE

To utilize my skills within a company, working as part of a team, and to contribute to the success of that company, as

well as to grow and learn.

COMPUTER SOFTWARE KNOWLEDGE

Working knowledge of Microsoft Office and similar office software.

EDUCATION

Orange Coast College, Costa Mesa, CA, 2003 - General Ed.

Saddleback College, Mission Viejo, CA, 1995 - General Ed.

EXPERIENCE

February 2009 - September 2010

Ameristar Casinos, Las Vegas, NV – Front Desk Receptionist

Responsible for Corporate Office Front Desk operation (150+ employees) including multi-line phone system, greeting

and assisting visitors, vendors, and employees as needed, processing of incoming overnight packages,

maintenance of corporate travel calendar, booking of corporate conference rooms for meetings, weekly distribution

of corporate and property newsletters to the Chairman of the Board and Executive Management.

Assisted Executive Assistant to the President with incoming customer service calls.

Assisted Public Relations Manager with distribution of charitable giving mailings and functions.

Performed Office Services Supervisor’s duties when out of the office or as needed.

Assisted other departments with projects as needed.

February 2005 - January 2009

Desert Wind Homes, Las Vegas, NV - Office Manager

Responsible for supporting general office function, including handling all incoming phone calls, receiving and

distributing incoming invoices and mail and all outgoing mail, maintaining office supplies on hand, reception of

incoming visitors, subcontractors, etc.

Provide administrative support to purchasing, accounting, customer service, sales and marketing.

Desert Wind Homes, Las Vegas, NV – Front Desk Receptionist

Responsible for running and maintaining the reception area of the company, including interfacing with customers,

subcontractors, phones, ordering supplies, and assisting various departments.

February 2003 - June 2004

Mother’s Market & Kitchen, Irvine, CA - Cashier

Responsible for processing customer purchases, including maintaining cash drawer, making cash drops, knowledge of

universal produce codes.

October 2000 - February 2003

The Wet Seal, Inc., Foothill Ranch, CA - Payroll Representative

Processed payroll for up to 100 stores per week, approximately 800 employees (Zurich Reflections).

Maintained and updated all employee information, which included new hire information, salary increases, status

changes, terminations, exception reports, etc.

The Wet Seal, Inc., Foothill Ranch, CA - Administrative Assistant

Provided administrative support to the Store Operations department.

Responsible for responding to incoming customer calls and letters.

March 1997 - February 2000

STM Wireless / Skyonline, Inc., Irvine, CA - Administrative Assistant / Proposal Coordinator

Administrative Assistant to VP, Senior Advisor, Sales and Marketing

Prepared proposals, technical reports, presentations, etc.

REFERENCES

Available upon request.

Contact this candidate