ANN MANRY
***** ***** ******, ***********, ** ***21 . abi9v5@r.postjobfree.com . (303) 953-
2225
Cell phone: 989-***-****
Detail-oriented Claims Representative with 10 + years experience in multi
line insurance claim handling.
SUMMARY OF QUALIFICATIONS
* Investigate and settle liability claims both resulting from homeowners,
commercial and automobile.
* Investigate and work with insured and/or other insurance companies on
commercial construction defect claims
* Evaluated, negotiated and settled third-party bodily injury (simple and
complex) and fatality claims.
*Applied proper policy coverage to claims assigned and possessed good
communication to the insured as to coverage under insurance policy.
* Settle claims with insured and claimants also worked directly with
attorneys to settle claims
* Composed and wrote reports and correspondence to insured, attorneys,
claimants and manager
* Have ability to be a quick study on new things and willingness to learn
and/or teach others.
*Detailed oriented and organized
PROFESSIONAL EXPERIENCE
CLAIMS REPRESENTATIVE - January 2000 -March 2010
AUTO OWNERS INSURANCE COMPANY, Lansing, MI
Investigation and settle claims for auto, homeowners and commercial
insured within delegated authority.
Evaluated bodily injury, set reserves and negotiated settlements within
authority given by management
Performed major loss reporting without the need to assistance
CLAIMS REPRESENTATIVE - August 1998 to December 1999
CRAWFORD & COMPANY Saginaw, MI
Independent Claims Representative placed at State Farm Insurance Company
handling existing medical (PIP) claims.
EDUCATION AND TRAINING
BACHELOR OF BUSINESS - ADMINISTRATION
DAVENPORT UNIVERSITY - DETROIT, MI
ASSOCIATES DEGREE - PARALEGAL
GREAT LAKES JUNIOR COLLEGE - Saginaw, MI
TRAINING AND DEVELOPMENT
Fox Valley Technical College
Practical Property Training - Commercial 4/09
Fox Valley Technical College
Practical Property Training - Homeowners 11/04
AIC 33, 34 and INS 22 Test passed
ASSOCIATIONS AND LEADERSHIP
*Vice President - Saginaw Valley Adjusters Association 2005-2006