Administrative Assistant Medical

Kimberly McMullen

**** ******** ****** ? Gastonia, NC 28054? 704-***-**** ?

abi9up@r.postjobfree.com

Profile

Highly motivated, focused and goal oriented. Dedicated hardworking

professional with experience in a medical office. Quick learner and enjoys

a challenge. Committed to accuracy and quality in all tasks. Ability to

perform at top efficiency level and have the ability to work under

pressure.

Summary of Qualifications

Medical/Office Administration

Provided administrative support to include typing documents, ordering

supplies for all departments, sorting and distributing incoming mail,

preparing outgoing mail, operating fax and copier.

Performed data entry of new order information.

Operated telephone switchboard to answer, screen and forward calls,

provided information and took messages.

Received and processed all intake orders of home medical equipment.

Verified all insurance information and requested prior authorization as

required by insurance company.

Performed daily follow up of order and delivery status.

Completed Excel time sheets for payroll submission.

Maintained customer's accounts via Mesta Med 101 and Horizons systems in a

call center environment.

Utilized excellent communication skills to provide quality customer

service.

Maintained patient records for assessments and developed charts of

information for Clinical Managers.

Created orders to be completed by physician for services of patient,

caregiver, and or provider request.

Processed payment on accounts, verified insurances, calculated co-payment

and notified patient of financial responsibility.

Residential Counselor

Managed and supervised two group homes to include 14 staff and 4 clients.

Prepared and maintained records and reports, such as budgets, payroll,

personnel records, and training manuals.

Completed monthly evaluations for employees and to ensure that programs are

of appropriate quality and that resources are used effectively.

Provided support for individuals and/or groups of persons with disabilities

both in residential and day settings.

Directed clients properly on daily living skills and monitored progress or

level on a weekly basis.

Kimberly McMullen Page 2

Employment History

Billing Specialist Inc., Gastonia, NC

Administrative Assistant/Patient Account Representative, 2008 - 2009

Emerald Care, Gastonia, NC

Payroll Specialist, 2008

Advanced Home Care, Gastonia, NC

Patient Account Representative II, 2006 - 2008

Mega Force Temporaries, Gastonia, NC

Patient Account Representative I, 2006

North Carolina Support Services, Gastonia, NC

Residential Group Home Manager, 2002 - 2004

Shining Star Group Home, Gastonia NC

Residential Counselor, 1999 - 2000

Education

Gaston College, Dallas, NC

Certification in Medical Office, 2006

Chris Logan Career College, Charlotte, NC

College Coursework in Cosmetology, 1995 - 1996

References

Available upon request.

Contact this candidate