Manager Project

Lillian (Lil) Garcia

HOME

**** *. ***** ***

Thornton, CO 80233

303-***-****

abi9ss@r.postjobfree.com

PERSONAL VALUES:

Accomplishment Hard Working Self-Thinking

Accountable Reliable Solutions Driven

CERTIFICATES/LICENSES

Certificate--University of Phoenix--Human Resource Management

Certificate--Arapahoe Community College/Colorado Computer Center--

Webmaster

Certificate--Denver University--Project Management Certification --

Course completed March 01/06

Certificate - Gallup Strengths Coach - Completed 01/07

Currently Enrolled in Kaplan University - BA in Health and Wellness

PROFESSIONAL EXPERIENCE:

Qwest Communications

March 1996 - July 2010 (23 years)

Positions held in most recent order

. Qwest - HR -Wellness Manager - Jan 2008 - Jul 2010

. Qwest - HR Lead Project Analyst - Jan 2008 - Oct 2004

. Qwest - HR Web Master - Oct 2004 - Feb 2002

. U S WEST !NTERPRISE Networking - Media Specialist/Events tea - Mar

1997 - Oct 2004

. U S WEST Management Information Services - Operations Manager - Mar

1996 - Mar 1007

Lead Benefits Analyst - Wellness Manager

Managed the communication and execution of all wellness programs.

Programs include the following:

Health Assessment - Mayo Clinic, Walk to Wellness Program - Mayo

Clinic, Flu Shots - Maxim, Biometrics Screening - Maxim, Employee

Assistance Program - Horizon Health, Smoking Cessation Program -

American Cancer Society/Free and Clear, Employee and Retiree Home

Newsletter: In Good Health and Looking Forward - Hope Health, and

Qwesthealth.com portal - Mayo Clinic.

Results:

. Managed all vendors for increased results and employee

participation

. Managed within $1.5M budget and timeframes for each program

scheduled

. Develop strategic direction for year over year to increase

participation

. Develop extensive communication plan; website redesign, HRG

communication, Intranet postings, newsletter communications etc.

. Reviewed ROI and identified process improvement opportunities

Lead Project Analyst

Executed the Gallup Survey for Qwest employees; which use 12 questions

to monitor the engagement of the employees. Managed two direct

reports and all responsibilities associated with Learning Management

System.

Results:

. Project Management: planning, developing, executing and monitoring

project

. Managed within $1M budget

. Managed vendors for tracking and task completion

. Managed all aspects of two direct reports (job descriptions,

appraisals, direction etc.)

. Implemented LMS (Learning Management System)

. Special project execution, monitoring and metrics

. Scheduled and identified logistics administration of all training

classes for leadership series (QLS)

HR Web Master

Managed all e-learning programs, and created and developed a training

website for WorldWide Networks.

Results:

. Created website with all tools and e-learning training resources

(Smartforce, Skillsoft, Vlab)

. Communicated and monitored usage

. ROI and adjustments made

. Implemented LMS (Docent)

U S WEST !NTERPRISE Networking - Media Specialist, Executive Operations

Maintained and project managed executive presentations for president and

executive team that tell the U S WEST !NTERPRISE story and describe the

company's capabilities and strengths

Results:

. Created and developed internal web pages, graphic illustrations,

laminated presentations

. Presentations used for board meetings, executive presentations

U S WEST !NTERPRISE Networking - Events Support

Responsible for the U S WEST !NTERPRISESolutions Forums.

Results:

. Hotels and logistics management (equipment, catering, sleeping

rooms, etc.)

. Attendee registrations

. Customer presentation and collateral material

U S WEST Management Information Services - Operations Manager

Coordinated and project managing day-to-day activities to ensure

efficient and effective executive operations.

Results:

. Managed clerical, administrative and HR support for Technical and

Professional Personnel

. Managed implemented and monitored metric results for bonus payout

and notified appropriate personnel when bonus payout was in

jeopardy and/or system had outage count and amount was significant.

. Provided Human Resources support in the initiation and orientation

of new employees and temporary contract workers -- served as

liaison to corporate HR Manager

SKILLS/QUALIFIERS:

. Self-motivated and self-directed, requiring little or no supervision

and direction

. Strong project management, from small, short-turn around projects to

large, long-term projects

. Ability to manage and coordinate numerous tasks and/or projects

simultaneously

. Flexible and willing to assume new responsibilities with little or no

advance notice

. Able to quickly learn new tasks, tools, processes, and product

features.

. Work well in team environment and able to assume leadership role or to

take directions.

. Excellent follow-through and completion skills

. Strong organizational skills

. Results oriented and customer focused

. Expert knowledge of numerous software packages; presentation,

graphics, and web design

. Skilled at developing executive presentations for external and

internal audiences

. Dedicated and hardworking

REFERENCES:

Directors reported to Co-Workers

Gerard Smith Joan Panos

Director HR Benefits Lead Benefits Learning Technology Consultant,

Professional Catholic Health (w) 720-***-****

Cell 303-***-**** (w) 720-***-****

Kelly Leatherwood Patti Partida

Director Organizational Effectiveness Lead Staffing Specialist, Qwest

Project Analyst Communications (w) 303-***-****

Cell 303-***-**** (w) 303-***-****

John Pinelli Melissa Uribes

Director Organizational Effectiveness Lead HR Generalist, Qwest Communications

Project Analyst abi9ss@r.postjobfree.com

Cell 720-***-****

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