Project Manager Customer Service

Victor M. Morales

*** ********** **., *******, ** 32771 787-***-**** & 787-***-****

Career Objective:

To obtain a professional position with a company that allows personal and professional growth

and development; where I can contribute my knowledge and enthusiasm as part of a team.

Highlight of Qualification:

Experience as a Construction Foreman, Assistant Manager & Collector. Manages time efficiently

and detail oriented. Supervision and management skills. Handle multiple tasks and priorities,

problem solver. Dynamic personality, self-starter, quick learner. Typing (40 wpm), filing and

data entry. Computer skills as in Microsoft Office (Word, Excel, Publisher, Internet, and

Outlook). Bilingual.

Employment Experience:

Construction Foreman (Nov/2009 – 07/2010)

Best Construction, Imperial, CA

Duties: Handled all aspects related to personnel management on job site. Maked decisions

pertaining to production on a daily basis. Worked side by side with laborers. Projects schedule,

coordinate assignment. Assign task and functions to construction workers. Release orders for

materials as needed. Verify cost vs schedule estimate. Prepared accurate cost reports and

estimates for Project Manager. Helped with payroll as needed.

Assistant Manager & Collection Agent (Jan/2007-Oct/2009)

Commoloco Financial Carolina, PR

Duties: Collection effort on past due loan and write-off accounts by telephone and when

required visited customers. Offer settlement blankets on accounts and in turn, giving them the

opportunity to restore their credit. Surpass monthly goals established by the company. Actively

participate in loan evaluations and approvals. Consistently monitor all accounts. Proactively

search for new and potential customers. Schedule house visits for customers late in the monthly

payment of their loans.

Recovery Collection Agent (Jun/2003 – Jan/2007)

Island Finance Cupey, PR

Duties: Collection effort on past due loan and write-off accounts. Established good

communication with debtor to convince in paying full write-off account as soon as possible.

Updated profiles on all accounts. Offered settlement blankets on accounts and in turn, giving

them the opportunity to restore their credit. Surpass monthly goals established by the company.

Collections & Administration Department (May/02 – Jun/03)

Toyota Credit, San Juan, PR

Duties: Worked in the registration department. Collection on active automobile accounts.

Attended incoming calls from clients regarding their accounts, updated clients profile and

reconciling accounts. Clerical duties to include, typing, filing and customer service. Evaluate

credit reports, prepared titles, authorized checks, and worked with insurance claims. Worked with

client’s contracts from the dealers.

Merchandiser & Warehouse Worker (Dec/01 – Apr/02)

Goya of Puerto Rico, Cataño, PR

Performed duties associated with storage, shipping, Prepared orders by processing requests and

supply orders; pulling materials; packing boxes; placing orders in delivery, loading trucks.

Education:

2001-2002 Liceo de Arte Y Tecnología de Puerto Rico, Hato Rey, PR

Delineate with AUTO CAD

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1991-1995 Dr. Agustin Stahl High School, Bayamon, PR

General Courses

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References:

1. Miguel Colon / Jacklin Colon, Chief of Police Imperial, CA Tel: 760-***-****

2. Freda Lucena, Nutritional Services Dir. Pioneers Memorial Hospital Brawley, CA Tel:

760-***-****

3. Magda Miranda, Teacher Department of Education Imperial, CA Tel: 760-***-****

Contact this candidate